What should you do, what would you do?

[gpz900jim]

Situation: You have just finished doing some electrical work that requires a EIC. You complete all tests ok, but when you test the RCD, It fails. You tell the customer that there is a problem with the RCD, and it needs replacing. Question; If the customer will not pay for a new rcd, what should you do? You cant issue the certificate, and your work does not comply without the rcd working ? If someone used your non certified circuit (obviously without your permission) what would the legal situation be ?
By the way, this has/is not happening to me, its just a scenario I dreamed up today when I was testing an rcd

 

[telectrix]

as you should have tested the rcd before undertaking the work and allowed for it in your quote, bite the bullet and replace it. for the sake of £20 it's not worth upsetting the client.

 

[gpz900jim]

yes, I see what you mean. Thanks for that, things seem obvious when explained.

 

[telectrix]

unles your customer is the easy going sort doesn't object to paying a bit extra. i usually cover myself by making it clear that any additional work on top of the quote will be at additional cost ( but usually do it at a cut rate to keep the client happy

 

[SirKit Breaker]

Agree with Telectrix, and its a lesson learned for you. If you are like me, you will only make a mistake once if it hurts your pocket.

Cheers........Howard