Your method of handling non paying customers?

[samillingworth]

I've always been partial to a bit of advice in this area across all trades, how do YOU sort out non paying customers?
Say the work went well and as planned, as agreed before work starts but the customer decides this wasnt what he wanted for his m oney and refused to pay up, whats your methods first?

What about 'warranty jobs' how does everyone feel about that? Obviously its a very fine balance operating here between money and reputation - ultimately.

and then finally what about straight up non paying customers simply because they just don't want to pay? I'm guessing most people have had experience with these.

 

[telectrix]

ask politely for payment, then , if refused, start breaking things. first a vase, then legs.

 

[dazza1981]

Having my rottweiler in the van with me usually ends in me being payed

 

[telectrix]

hope you shere with the rotty. hobnobs instead of bonios.

 

[dazza1981]

I was joking tel really ive got a chiwawa i carry around in my tool bag.....

 

[telectrix]

come on. i letr you get away with payed instead of paid, but chiwawa for chihuahua, that's taking the ( dog ) pi$$

 

[dazza1981]

Ha ha ok i will let you get away with letr instead of let but only if you admit you had to google how to spell chihuahua????

 

[samillingworth]

This conversation escalated quickly haha. So you're basically saying, get a dog? Haha

 

[GMES]

I have an 8 stone Rhodesian ridgeback cross ( see avatar) he weighs more than most snotty faced MD'S if you want to borrow him it will cost you 100.00 per day and you have to feed him.

 

[Newbyspark]

Just say ' no probs, I just sell the dept onto some Polish dept collectors, you will now be dealing with them. Have a nice day'.

 

[samillingworth]

how does the proper business end of debt collectors work? you sell the debt for a percentage of money owed? Never been down this line personally at all..

 

[Newbyspark]

Yep, they take a percentage. Depends on who you deal with as to what percentage. Generally not worth it for small amount of money, but the threat is usually enough.

 

[Kate]

Cry for a few weeks then roll over.

Solicitors are not worth ----

 

[dan86]

don't really have many issues with non payment tbh. on the odd occasion, a stern letter along the lines of if non payment, debt collectors will be contacted does the trick.

 

[R G]

I say Hang on I am gonna get my mate Bill, then I go and get my mate Bill out the van a 2 lb Lump hammer , then I tell them I can not be held responsible for what my mate Bill is gonna do next ,,,,,,works most off the time,,,