C
Cider
An email alot of you would have received as well from REAL, but I thought the last part of this paragraph will send a shiver down the spine of some installers!
Please be aware that informing consumers they will definitely receive 43.3p for 25 years is mis-selling and it is a breach of the REAL Consumer Code. You must not agree a contract with a consumer on this basis. Please note that it is not acceptable to have a small print notice qualifying a misleading or incorrect claim. Should one of your consumers rely on receiving 43.3p/kWh for 25 years, but in the end does not, your company could end up refunding them the difference.
I think things like this should be in the press, not just sent to those that should know better.
Please be aware that informing consumers they will definitely receive 43.3p for 25 years is mis-selling and it is a breach of the REAL Consumer Code. You must not agree a contract with a consumer on this basis. Please note that it is not acceptable to have a small print notice qualifying a misleading or incorrect claim. Should one of your consumers rely on receiving 43.3p/kWh for 25 years, but in the end does not, your company could end up refunding them the difference.
I think things like this should be in the press, not just sent to those that should know better.