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Hi lads,

My client is having problems with her peak and off peak immersion. She claims she isn't getting enough hot water. I turned both thermostats up but she is still having the same problem. They are new elements but I tested them anyway and they are working fine. I'm wondering if the problem is a plumbing issue, maybe the tank isn't being filled up fully. Any ideas as to what the problem might be?
 
You want the formula on the right.
 

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