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Please help...at the end of my tether with transformer/Ring

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lurpak

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Hi guys,

Really hoping for some simple advice after a 2 year battle with my Ring Pro doorbell. To cut a long story short, and spending £ on several plugin transformers and multiple replacement Pros, I have decided to use the 24v bell transformer supplied from Ring.

So, (and excuse incorrect terminology) I have connected the bell wire to the top of the transformer (24v out) and then some mains flex from bottom of the transformer to the plug.

Plugged the thing in to several power outlets and it has tripped the electrics each time. I am now thinking of trying my luck with a BG 24v bell transformer (in case Ring's is poor quality) and replace the fuse in the plug.

Am I missing something here and why would it constantly trip the electrics?

Any suggestions or advice welcome.

John
 
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SparkyAndGeorge said:
put a photo on of the internals of the plug. you shouldve used flex cable really.
Click to expand...

Here you go. Yes I’ve just found out solid core isn’t that nice to work with for this. You’re probably going to tell me I’ve connected the plug wrong! Lol

[ElectriciansForums.net] Please help...at the end of my tether with transformer/Ring
 
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Guys that worked! Awesome and hugely appreciated. I was going to put it in a wiska junction box. Should or does it need to be din railed in the box or not?

Lastly when you say no single insulated cables showing? The l and n will show some insulation but will be in the box.

Again I’m hugely appreciative
 
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Barnaby Stedman said:
wheres my winner badge??????:):):)
Click to expand...
A winners badge for spotting a bodge...….mmm.
That would never have been found without the RCD.
I'm getting beyond worrying about peoples safety.

I'm not against people doing small bits like this but if they'd just read how to do it first...….instructions come with a new plug top.....and flex it.
 
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