Hi all, a recent call out to a frantic home owner that the most everything in the house had blown up !
The cause was quickly found, the recently fitted smart meter had had a terminal failure at the neutral and as the supply was 3 phase and the overheating terminal got worse the neutral was completely lost and of course 3 phase without a neutral in a house full of 240v equipment has only one end game!with near 400 volts on the sockets and lighting circuit there was a hell of a lot of damage, near €17k worth.
The smouldering meter was attended by the local fire crew and an emergency repair ( was a Sunday ) by the power suppliers cont
contractor was not great, but they did return with a new meter the next day and actually did not fight the compensation claim at all, and paid out in under two week !!
The installation of smart meters here seem to be of varied quality and keeps us busy with faults...
The cause was quickly found, the recently fitted smart meter had had a terminal failure at the neutral and as the supply was 3 phase and the overheating terminal got worse the neutral was completely lost and of course 3 phase without a neutral in a house full of 240v equipment has only one end game!with near 400 volts on the sockets and lighting circuit there was a hell of a lot of damage, near €17k worth.
The smouldering meter was attended by the local fire crew and an emergency repair ( was a Sunday ) by the power suppliers cont
contractor was not great, but they did return with a new meter the next day and actually did not fight the compensation claim at all, and paid out in under two week !!
The installation of smart meters here seem to be of varied quality and keeps us busy with faults...