BAD wiring- what can the customer do?

Short Circuit · Jan 29, 2011

telectrix said:
i think idemnity insurance is more to do with giving bad advice or poor design, anyway, to make any sort of claim, you would have to find out who installed it in the first place. maybe there is a napit reg. no. on the cert.

Thanks for that re the insurance, it couldnt be as easy as going to his insurance! There is a name, and company name and address on the cert so no problems tracing him

SMB · Jan 29, 2011

Short circuit.

I really hope you do something about this.

You have the details of this person. Report them.

sean_ork · Jan 29, 2011

Short Circuit said:
Thanks for that re the insurance, it couldnt be as easy as going to his insurance! There is a name, and company name and address on the cert so no problems tracing him

sadly you'll get nowhere following him down the insurance route - that's just for accidents and proven loss after poor/bad/wrong advice , however his insurance company would be interested to know that his work is an accident waiting to happen - talk to NAPIT, if only just to let us know what they have to say

but i suppose if your house insurance company knew you have dodgy wiring they might also ponder upping your premiums as well

leolec · Jan 29, 2011

I think I should be keeping my trap shut as I'm really not keen on the idea of increasing our insurance premiums because of bad workmanship but, this is from an insurance website. Thing is, it does look like a legal battle given the reassurance that it covers legal fees - is that reassurance?

Electricians Insurance | Electrical Contractors Insurance

Do I need Electricians & Electrical Contractors Professional Indemnity Insurance?

Professional Indemnity Insurance for Electricians or Electrical Contractors covers your business against claims by customers who have suffered financial loss as a result of using your services. Your Electrician's or Electrical Contractor's professional indemnity insurance would cover compensation claims and legal fees.

IQ Electrical · Jan 29, 2011

Below is a picture our guy took from the PIR I mentioned earlier, the 'surveyor' had ticked a box for RCD protection among other things:

The enclosure was unfixed on a shelf below the CU exactly as in the picture.

Our guy removed the lid, lifted the enclosure to look inside and the red line conductor fell straight out of the terminal!

I wonder why lights were flickering when the shower was running!!!!

The PIR has 39 defects comprising of: 20 X code 2, 2 X code 1 and 18 X code 4 not bad for 8 circuits!

There were class 1 light fittings with the cpc's in connector blocks, pushed into the ceiling, no main protective bond to the water service, smashed accessories, and on and on!

The main point is that the 'surveyor' had ticked 'OK' for 4 categories that were far from OK!

If it goes to court and we get the expert witness role, I'll do a court diary thread!

tony mc · Jan 29, 2011

Thanks IQ

You say surveyor, I take it that it was not a PIR and documents issued for the survey (or was it?).

Out of interest what was the other code 1

nickblake · Jan 29, 2011

IQ thats bad , but how many times have we heard about these surveys , how many times do we come across dodgy wiring like this , 2009 it was done still its no excuse , biggest problem is how much work was done buy the guys that did the work and what was it like before they started we dont know the limit of the work i know id have insited it was sorted no excuse for the sockets weve all used crimps to extend cables in sockets at some time but not like that the first thing i would do is a full PIR to highlight any other defects it could be sorted or may need rewing and untill the full extent of the installation is inspected i couldnt comment

tonys · Jan 29, 2011

IQ

On what grounds might it go to court? No one as been hurt, but the potential was there?

Obvious thing to me is, money as been taken for work which was not fit for purpose?

IQ Electrical · Jan 29, 2011

@tony mc This was a 'surveyors' report and he had made up a tick box sheet to incorporate the electrical installation into his 'survey'
One of the ticks was for 'RCD protection' the 'RCD' was in fact used as an expensive Henley block, as you can see in the picture!

@nickblake Apart from the obvious danger that existed on this installation, I'm angry that these idiots are taking inspection work away from businesses such as ours by offering clients an 'umbrella' survey that isn't worth the paper it's fabricated on.

Joe Public doesn't appreciate the difference between the rubbish produced above and a full Periodic Inspection until these situations arise!

IQ Electrical · Jan 29, 2011

tonys said:
IQ

On what grounds might it go to court? No one as been hurt, but the potential was there?

Obvious thing to me is, money as been taken for work which was not fit for purpose?

Hi Tony, it can go to court if the client decides to sue to recover financial loss caused by negligent error or negligent omission.

The survey stated that the electrical installation was 'safe and in good order' !

Short Circuit · Jan 30, 2011

SMB said:
Short circuit.

I really hope you do something about this.

You have the details of this person. Report them.

I have given the customer the details of NAPIT and how to complain, and i know she will do it. I personally think it is more her place to complain than mine, but when NAPIT come out, i will tell them my findings.

SMB · Jan 30, 2011

Short circuit, please let us know the outcome. It will be interesting to hear what NAPIT have to say inregard to this matter.

All the best.

Short Circuit · Jan 30, 2011

SMB said:
Short circuit, please let us know the outcome. It will be interesting to hear what NAPIT have to say inregard to this matter.

All the best.

Will do. cheers

BAD wiring- what can the customer do?

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