With double romans we have been using an adjustable bracket which can be adjusted to sit right down on the tile(but not sitting tight to them), then we have been grinding the lower nibs off so the tiles fit virtually flush, you have two problems from what I see of the pictures, wrong hooks and no grindy.
I can understand the ones nearest the ridge not being ground out as they obviously didn't want to disturb the ridge tiles and flashings by the chimney.
Is it worth withholding money? possibly, but would it not be better to get them back to rectify the job ( unless you have already asked and they fobbed you off!)