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client

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  1. HappyHippyDad

    My first difficult client!

    3 weeks ago I did the first fix on a refurbishment of kitchen. I have only just had a phone call to come and do the second fix. The customer is unhappy as the builder has said he cannot use the cable I had in position for the downlights? He has gone ahead and put the ceiling up and just left...
  2. markythesparky

    Flickering LED

    I have just replaced some fluorescent fittings for some LED strip for a client. They work well and look the nuts. However the client has called to say that after the lights are switched off they start flickering/ flashing. I'm thinking of capacitance but I'm really not sure? Any ideas guys...
  3. M

    handover pack for client & for company

    Hi all this may have been answered already, if so sorry to ask again. handover pack can this be on memory stick for client & my company? if i just print the stuff that needs signing & scan it in to my folder for each job? 2 jobs this week nearly 1 ream of paper & ink cartridge later colour...
  4. P

    EICR: Operational Limitations Wording

    We carried out an EICR of a 30 yr old commercial unit for insurance purposes, drew out the plan/location of the electrical equipment. When testing the wiring, we identified surplus wiring that currently serves no purpose and is probably terminated elsewhere in the building and did not waste too...
  5. N

    general building regulation

    Sorry guys just looking for a little help here, I done a homer for a joiner and I cut a notch out a load baring exterior wall and fitted a metal back box, the client is complaining and is trying to charge me, but I know that I'm aloud to notch up to 25% of the width of the stud and basically I'm...
  6. M

    authorised person EICR

    who authorises issue of the EICR, client or contractor. thanks.
  7. T

    Been knocked BY AGENCY for three days work HELP

    Hi all heres my problem I was sent to a huge job in London by an agency (don't want to mention whom yet) we was told two to three months work but on arrival you could see there was no chance of that. It was a fire alarm job and way past the second fix stage we was just literally popping the...
  8. whinmoor

    "All the Customers"

    Opened my email inbox this morning to find a company in China had sent me an Excel spreadsheet entitled "All the Customers". It had thousands of rows of details of potential customers, including suppliers, installers and finance companies, from multiple countries. Helpfully, they've got it all...
  9. S

    Testing

    I have recently replaced the DB in a house I completed the installation test on the new board but client also wanted the off peak board tested. Would I need to do a EICR for off board or include test results as part of installation certificate. If it is included what is classed as the main...
  10. M

    exisitng pv need to add more panels for client

    Hi All just been asked by a client to add another 4 panels to his roof to boost his income, he already had company install orignal panels & set up iverter ect. then had some more panels fitted which was done on the QT by the guys working for the orginal firm, they have now maximised the...
  11. R

    sockets next to baptism pool

    hi everyone i'm looking for some advice/reassurance on a argument i'm currently having with a designer and architect on a brand new church i'm working on, i'll try and be as brief as possible, in the worship room there's a large baptism pool (2m x 4m x 1m) with a small stage...
  12. J

    Help with test and inspection.

    I have replaced a distribution board. Now in the process of testing circuits and found a 2.5 twin and earth on the cooker circuit. Now this job will be getting inspected by the NICEIC. Here's the apparent problem: the 2.5 t+e spur must be joined under the floor board, the client does not...
  13. W

    Pruning your client base

    Ok i know its the opposite of what we should be doing in these times, but over the last few weeks i have 'fired' two builders and getting rid of two other clients next week i have just had enough of them, constant late payments, unorganised nightmare jobs, getting screwed right down on prices...
  14. B

    Expiry of invoice

    Hi all, I have an invoice for a job that I carried out 3years ago, which I never sent and obviously never received any payment for. I just wondered if there was and expiry date of invoices and any legalities that I may encounter should I send this invoice now, after such a long time. I would...
  15. L

    Labelling.

    Hi all, I've recently had an occurrence on a shopfit job I've just finished in Spitalfields where as usual I was the only trade who was beaten with a whip to finish by the hand over date which obviously turned out to be pointless as there were chippies & painters etc there in the following few...
  16. B

    Client Log In For Website

    Anybody have any advice on how easy it is to set up a client log in on your website to view and download reports? Know it might be a bit more of a IT bod question, but just wondered if anybody has the option there self or a bit more expertise than me on the subject. Its more of an option for...
  17. J

    Pricing

    Hi guys, only recently set up on my own and need some advice on pricing of c/u changes please. Had done one for a property agent domestic/off peak at £200 fitted, priced low to get my foot in the door sort of speak but have friends say even that is way too cheap! Obviously am not wanting to rip...
  18. M

    Scammer operating in Surrey

    It has been reported to me today that a man wearing G4S uniform claiming to be from the National Grid is going door to door testing gas and electric. The street concerned is Dunally Park, Shepperton, Surrey. In short, this man has cold-called and entered into a clients property. He waved a...
  19. N

    Jcc led7 lighting

    Hi Guys, im after some advise. I'm currently completing a job where I have installed a vast amount of Jcc led7 Downlights. The client got trailing edge dimmers which I have found out are made by varilight. The have minimum wattage of 40 watts which in some rooms is causing the light to turn off...
  20. N

    annual inspection report

    I feel I should know this but I don't, we do Eicr typically 5 yearly on commercial installations, but people keep mentioning annuals in between this. What is typically done ? Is there a form ? Is it from EAW regs 1989. Any come across this cheers

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