complaint

complaint

Recent contents View information Top users
  1. S

    Complaint and compensation regarding registered electrician and notified work

    Hi Did a call out yesterday afternoon. Isolated a section of the downstairs ring circuit in the new extension that had a L-E fault. Bit mysterious however the homeowner then began mentioning rats. Went next door and the neighbour showed us where he had blocked up some rat burrows right...
  2. someconsumer

    NICEIC Certification Scheme NICEIC Complaint? Waste of time.

    Honestly... I speechless at this story. The NICEIC have just washed their hands of a valid complaint. Ever heard of a new build property with 7x C2's, 5x C3's and 6x FI's? I own one. 2x electricians (both Napit and NICEIC) said major problems including C2's. EICR produced with pictures -...
  3. Weezy

    Customer Demanding We Pay For Her Blinds ££££££ Need Serious Advice.

    Im seeking advice from a job we have done with the most difficult customer of my whole career. We're a family business of 50+ years and take pride in our work and after today have been left debating whether its all worth it. I will explain the best i can: We was called to a job to remove 3 old...
  4. G

    Complaint procedure, sample plz

    HI all, Just Joined Stroma, they need a complaint procedure but I can seem to find a sample,Can anyone help me out Cheers Grand
  5. T

    Follow up on DNO complaint and earth terminal responsibilities

    Just to update on my witterings re DNO and unclear direction reponse regards maintaining/providing earthing point; P.S. this has been taken to committee and the following agreed I am told. Dear Mr Votigern (Name redacted) Since our conversation about this topic I’m concerned that you may be...
  6. C

    Uk power network complaint iso

    i have been requested by the company installing new sub mains to each flat in a block to install a uk power network complaint double pole isolator which will be situated between the flat owners meter and fuse board. (Meter tails) I normally install a Wylex 100a double Pole ISO. Is there a common...
  7. A

    Shunt trip in a domestic CU? Looking for a complaint way of remotely switching off power

    Hi. A thought of a domestic fire in my house terrifies me, so I installed a really sophisticated fire alarm in my house. This system optionally can even turn off the gas valve (it has a motorized arm which is installed on the main valve) and switch off electricity in case if the fire is detected...
  8. L

    NICEIC Certification Scheme filing a complaint with NICEIC - is it worth the bother?

    As part of a renovation to my home I'm having some electrical work done. It's been organised through the builder so he contracts with the sparkie and I contract with the builder. The sparkie is NICEIC registered and has just done the testing prior to issuing the certificate. He's made the...
  9. grimysparks80

    NAPIT Certification Scheme Napit complaint unresolved

    I am currently dealing with napit on behalf of a customer. She had a new cu installed several months ago by a napit registered electrician. She was charged £600. When I arrived to carry out some minor works we found several problems. The new cu was full of holes. Not labelled up. Bus bar cover...
  10. F

    Led lighting

    Beginning to see and here lots of issues regarding led lighting in the commercial world . Now I no most people see the pay back on these LEDs and are not considering all the problems that they are causing struggling to maintain similar lumen output etc people sitting at there pcs now complaining...
  11. T

    Fire Alarm Customer Complaint

    Customer has Twinflex fire alarm installed in 6 flat hmo...On taking over the maintenance, we installed our usual GSM remote reset unit. 5am today, we get a call from a flat member that the fire alarm is going off.....ok are you 100% sure there is no fire. Yes she reply, its the **** head on the...
  12. O

    Mastervolt complaint

    Hi people Are we the only company to have a nightmare when dealing with Mastervolt technical regarding faulty inverters. They're shambolic and constantly trying to blame the installer. To be honest, I can live with a warranty argument with an inverter company, but as Mastervolt contacts the...
  13. Prime Design

    NAPIT Certification Scheme Joining Napit

    Hi all, I am joining Napit and my assessment is at the end of the month. I have just finished a complete rewire of a flat I own 30 miles from where I live. Up until this present day I have always been employed by a company so any certs I have written have been on behalf of the company I work...
  14. R

    Outside light complaint

    Customer asked me to install some lights down their side access to the garden, it's pitch black as there is no street lighting nearby. They have chosen some half lantern types with low energy flourscent type bulbs. I installed it last week and now one of the neighbours are complaining about the...
  15. S

    Police Complaint - just brilliant!

    This is a genuine complaint to Devon & Cornwall Police Force from an angry member of the public A true email sent to the force, lengthy but brilliantly written...... -------------- Dear Sir/Madam/Automated telephone answering service, Having spent the past twenty minutes waiting for someone...
  16. Energetic

    Reply to Which complaint

    Had this back from Which. Not too keen on publishing this kind of thing on the open forum, paranoid... I was passed a note from our customer service team to contact you. Many thanks for your email regarding our guide to investing in solar panels and some of the queries that you have raised...
  17. P

    complaint procedure

    Hi, does the MCS or REAL have a complaint procedure
  18. SolarCity

    Complaint from customer

    We've had a bit of a strange one over the last couple of days. We installed a system using the cruciform method as wanted to mount the panels in landscape and this was the only method that we could use. Customer was informed that this would raise the system a little further off the roof than...
  19. A

    ELECSA Complaint log

    Hi there,maybe anyone has the copy of ELECSA complaint log paper on pc and would be able to forward it to me, would be much appreciated, assessment in couple days but the pack hasn't come..Been looking everywhere through google but couldn't find one.
  20. O

    Worth a complaint or not?

    Hi, started level 2 2330 etc 3 weeks ago and as of yet myself and my group as a whole are not very happy. Too cut a long story short the college is due a new lecturer and his CRB check hasnt come through yet(apparently), the practical tutor has decided after one session of H&S that he needs a...

OFFICIAL SPONSORS

Electrical Goods - Electrical Tools - Brand Names Electrician Courses Green Electrical Goods PCB Way Electrical Goods - Electrical Tools - Brand Names Pushfit Wire Connectors Electric Underfloor Heating Electrician Courses
These Official Forum Sponsors May Provide Discounts to Regular Forum Members - If you would like to sponsor us then CLICK HERE and post a thread with who you are, and we'll send you some stats etc

YOUR Unread Posts

This website was designed, optimised and is hosted by untold.media Operating under the name Untold Media since 2001.
Back
Top