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kingeri

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Been to look at a job this morning for a CU change, customer the type who wants to have his say on every tiny detail. He has already bought the CU as well, a Wylex RCBO unit.....

I pointed out that the RCBO ratings he has bought don't align with what I actually need...and that some will need to be swapped. So far, so good.

He then says he wants to include 10mA RCD protection for all circuits in the bathroom. This will be lighting, shower and spa bath pump. I point out that I don't think Wylex do 10mA RCBOs....and if they do why hasn't he bought them instead of 30mA ones...to which he said he why can't I add the 10mA after the RCBOs. I tried to tell him that having two RCDs in series isn't great as they won't discriminate and in this case would actually be pointless. I also said that 30mA protection is the accepted standard for this job. Nevertheless, he still wants it.

I told him I'll be back next week, but he gave me a headache. Just wondered what any of you guys would do in this situation?
 
Your customer will be onto you for every little thing, all OK for call outs bur will become a nuisance to you, if you can put up with that then go ahead, if not and you value your sanity, walk.
Sorry to say this Mate "bad idea to agree to let the customer supply parts in the first place"
 
Been to look at a job this morning for a CU change, customer the type who wants to have his say on every tiny detail. He has already bought the CU as well, a Wylex RCBO unit.....

I pointed out that the RCBO ratings he has bought don't align with what I actually need...and that some will need to be swapped. So far, so good.

He then says he wants to include 10mA RCD protection for all circuits in the bathroom. This will be lighting, shower and spa bath pump. I point out that I don't think Wylex do 10mA RCBOs....and if they do why hasn't he bought them instead of 30mA ones...to which he said he why can't I add the 10mA after the RCBOs. I tried to tell him that having two RCDs in series isn't great as they won't discriminate and in this case would actually be pointless. I also said that 30mA protection is the accepted standard for this job. Nevertheless, he still wants it.

I told him I'll be back next week, but he gave me a headache. Just wondered what any of you guys would do in this situation?
Walk away, customers who think they know better are nothing but trouble
 
He sounds like he is on top of his specification...let him crack on. He can use the same methods he used,for the CU,to find the RCD he needs.
He probably will find someone to take on his project,so let them have all the fun and glory;)
 
I turned an old Wylex 10mA RCD into an RCD socket by punching a round hole in it and fitting an MK panel socket. I use it a lot for on site appliance repairs where I'm poking inside live appliances. Not as good as, but more practical to carry than a large isolation transformer, and better than nothing.
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