20amp or 13amp switches??

[Kev2632]

Hello, I'm just having a debate with one o my fellow work colleagues, when you go to fit out a kitchen do you use 13amp or 20 amp switches for your fixed appliances e.g fridges, freezers, washin machines etc ?

 

[Darkwood]

???? What the hell is that got to do with chopping a moulded plug top off?? I can understand if you make a cock-up of the connections, but not to the fact of connecting the appliance to FCU!!

I used to repair for most of the major washing machine brands and we were a recognised repair/service company for said brands ... if the moulded plug was missing it wasnt uncommon for the big boys to argue to the warranty customer that a loose connection on the supply flex had caused timer board failure or other electronic devices to be corrupted and although taking the plug off didnt void the warranty they often tried it on that it may have caused premature failure. What im getting at is sometimes its more hassle trying to prove the cause wasnt related to removing the plug top and a possible loose connection made than would be leaving it as delivered and not giving them an angle of blame.... its industry wide is this the big boys dont like to pay out on their own faulty equipment, they will try every trick legal or not to make you give up on a claim while earning money on the 0870 , 0845 etc etc when you call their claims line so just an advisory is to leave appliance as delivered just in case. Agree it shouldnt be the case be in reality it dont work that way.

 

[Engineer54]

In other words, ....they try to intimidate there customers into giving up a claim on faulty equipment!! I think they would have a hard time using that little ploy, and i'm pretty sure that their legal departments wouldn't want to push that one either. I bet they have never gone to a legal court of law over chopping a moulded plug top off?? Not unless they can ''Prove'' that the subsequent connection wasn't a sound one. Especially if that connection was made by a qualified electrician.

I know what your saying, but the fact remains, a warranty isn't made void, on chopping off it's moulded plug top!!

I wouldn't hesitate a second on chopping a moulded plug off, if that is what was required, in order to connect the appliance to a circuit in order to use that appliance.

 

[Geordie Spark]

In other words, ....they try to intimidate there customers into giving up a claim on faulty equipment!! I think they would have a hard time using that little ploy, and i'm pretty sure that their legal departments wouldn't want to push that one either. I bet they have never gone to a legal court of law over chopping a moulded plug top off?? Not unless they can ''Prove'' that the subsequent connection wasn't a sound one. Especially if that connection was made by a qualified electrician.

I know what your saying, but the fact remains, a warranty isn't made void, on chopping off it's moulded plug top!!

I wouldn't hesitate a second on chopping a moulded plug off, if that is what was required, in order to connect the appliance to a circuit in order to use that appliance.

I agree with everything you have said on this subject, & would do exactly the same thing myself and I suspect most of the other folk on this board would too.

However, there are a lot of folk out there in the big wide world who are not as savvy as we are - single mothers, little old ladies and blokes like my two useless sons who struggle to change a light bulb - and it is these folk who get steamrollered by these big companies over warranty issues.

It shouldn't be this way, but it is.

 

[keniff]

???? What the hell is that got to do with chopping a moulded plug top off?? I can understand if you make a cock-up of the connections, but not to the fact of connecting the appliance to FCU!!

Just from what I have found it does, I dont really have time to argue with the manufacturers or the customers if there is a problem with the appliance, so if I do have to cut the plug off I get the customer to "get permission" lol to cut the plug off, just covers my back and saves issues in future