Advice needed on customer

[SSE]

Priced to do kitchen electrics & mains board upgrade for someone a while back, they accepted my price. I explained that the mains needed changed as there was no RCD protection & prior to upgrade I’d carry out an EICR on the installation & if any C1 or C2 observations were made these would need to be rectified at an extra cost prior to upgrade. Now, a week before the kitchen went ahead I picked up an injury so had to take time off work. I got someone else to do the kitchen work for me but they had no time to the mains & testing. Now I’m back at work & they’re being funny about the mains board needing changed, saying they don’t want it done, since I have now done EICR & I have to upgrade main bond & get an earth to the external boiler. I obviously can’t force them to do it, yet it needs done & if it’s not done the electrical work carried out by the other electrician isn’t properly protected. What’s best to do here? Just issue the failed EICR?

 

[timhoward]

Good to hear!

Have to say, the husband still wasn’t keen to do it “we’ve not had any problems with not having it so far”.

My standard response to that sort of comment is in that case can he sell me the ABS and air bags from his car as he hasn’t needed those either so far.