Am I being too fussy?

[MattyKHZ]

Also forgot to add:

At time of survey when I questioned warranties and the inverter as I believe this to be the part most likely to fail I was told not to bother with an extended warranty as SMA would replade a faulty one out of warranty for £300 anyway.

The installer even thinks this is not correct which again angers me that I am told one thing to put pen to paper and another after signing up.

 

[MattyKHZ]

And one last thing.

At time of survey was told I can stipulate generation metere location. They even looked in the meter cabinet and said it could go in there. I would keep the CU work if generation meter was in the meter cabinet as then would only have one box on wall of cloakroom like I now have.

Is it not possible to fit meter in the meter cabinet or is installer doing what is best for them rather than what is best for the customer?

 

[SolarCity]

It depends what you mean by 'meter cabinet'. If it is the DNO's own then you can't fit it there, unfortunately.

Regarding your install: Your price, as others have pointed out, is very cheap. We are also very competitive but couldn't get near that.

You are getting a great install but it isn't the one you wanted. To be honest, a lot of people are in the same boat. When you say "I would have sourced the Solar Edge myself", I don't think you realise just how crazy the market has been in the last month. It is very, VERY hard to deal with suppliers that you already have a long relationship with. It is harder still to deal with a new supplier. I reckon that trying to source equipment as a non-MCS member of the public would have been on the other side of impossible.

Your installer should have been more upfront with you. We have had problem for the last 3 months or so trying to secure stock. We have had to return to customers and offer them alternative solutions. Luckily this meant that most of these customers ended up with an even better system - by substituting Suntech panels for Linuo panels.

 

[MattyKHZ]

Meter cabinet is on the side of the house (new build from 2007) so not sure who exactly owns the cabinet. I would have thought the householder rather than DNO as they did not put it there.

When I was getting quotes circa £12500 was the going price for my Sanyo install based on 16 (or even 17) Sanyo 240W or 16 of the 250W. All with 4000TL's. Had some around £15000 and one at £23000 who would then refund 10% and then the VAT.

I guess some do it on price and a small margin and others kept prices the same as panel prices dropped. Early Nov there was a £500 decrease in the price from the previous month from one installer.

Any way I am off to work now seeing as been awake since 3:30. Too dark to take any photos so I will wait to hear what day 2 of the install brings from my wife who is supervising today.

 

[MattyKHZ]

House before solar panels showing tile type.

 

[Earthstore]

The meter box on the outside of the house is the property of the electric company. You are not allowed to fit you own products in there.
You are responsible from the consumer unit (including) on-wards.
Hope this helps
Earthstore Energy

 

[MorganPVI]

Sounds like a lack of communication from the installer, lets also be frank that the margin on this job will be tiny. Sorry to be blunt, but you usually get excatly what you pay for.

I'm sure it will turn out alright in the end.

 

[JD6400]

:yesnod: !

 

[powervan]

Earthstore we supply the meter boxes on meter repositions these days ELECTRIC BOARD dont so who owns it then?

 

[Earthstore]

As far as I am aware, the electric company owns the "Board" or "Box" irrespective of who supplied it or who fitted it. I may be wrong and I am sure that an expert will put us straight?
What you do from the tails on wards is your/the house holders responsibility.
I have friends who work for SSE, I will inquire so we can confirm.
It's the same if you have a substation on your land, that is the property of the DNO.

Hope this helps
Earthstore

 

[powervan]

what about on the roof))

 

[solarsavings]

I bought the meter box on my new build so as far as I'm concerned I own it. I was never asked or agreed to pass ownership of it to anyone else.

 

[Earthstore]

Just obtained some clarification on this.
All that should be installed within the box is equipment belonging to the Electricity companies. IE mains fuse, meter, and isolation switch.
It is not "good practice" to fit your own equipment in the box, even if you bought it.
Hope this helps
Earthstore

 

[powervan]

lol here here solar savings i have put main switches in then for say garage supplies where board is impractical to get to (me being lazy realy) never had probs!!! i no if u want to do something like that u should put your own box next to it ! SHOULD do and what u DO DO is diff thingand yes if ive PAYED for it its mine! the electric company just borrowing it to keep THERE equiptment DRY )))) lol

 

[MorganPVI]

Sometimes you have to install in the box.