Anyone willing to share details about past mistakes and consequences/resolution? | on ElectriciansForums

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Charlie_Don't_Surf

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Being a trainee, having recently started my own jobs on the side, I'm highly conscious of not making mistakes. Obviously something everyone should do, but to some extent I am probably overly focused/anxious about this at the moment as I don't need anything to knock my confidence, and more importantly, I want to make sure that everything I'm doing is safe and correct for the customer (to this end I obviously turn down work unless I am pretty damn certain I know what I'm doing, and have already done it a number of times before as a subby).

I suppose I'm really asking about 'big' mistakes, and focused more on the execution of electrical work itself rather than other aspects, but any feedback welcome. I guess this is mostly aimed at domestic electrical work, but still would be interested to hear of industrial / commercial mishaps too. I've searched a bit for previous threads on this topic but haven't come across anything, if there has been a previous thread, if someone could please link it and I'll move the relevant parts of this post over there instead.

It has occurred to me that it would probably help me to find out about 'big' mistakes that others have made, and maybe what happened as a result of them, and what resolution if any was implemented to make good. I suppose that would require a bit of humility and more honesty than some may be willing to share, and of course I don't want to encourage anyone to inadvertently incriminate themselves, but that aside, I thought there's no harm in asking. I think reading about other's experiences would help me to reinforce the underlying suspicion I have that obviously things can and do sometimes go wrong (although I acknowledge that in the electrical industry there is a limited scope for mistakes due to danger to people, property & livestock etc hence regs) but that, most likely, the vast majority of the time no-one is killed or seriously injured, no-one goes to prison, and generally speaking the long term harm is minimal or non-existent.

I suppose it's only fair I share my own errors to date, albeit from my very limited experience and time served in the field. Last year I put a nail through a water pipe while hammering a floorboard back down. Fortunately I identified this immediately, because I could hear a quiet hissing from beneath the floor. We shut off the water while I plugged the hole with my thumb, and a colleague came to the rescue with some plumbing knowledge, and chopped out the punctured section of pipe, installed a pvc length in replacement with a couple of plastic couplers, and ptfe tape as I recall, we then tested it under pressure and it held. Since then I always carry basic plumbing parts on the van, in case this happens again (and am now fastidious about replacing floorboards).

The only other thing that springs to mind, is a mistake I witnessed from someone else, who was pulling out an old board, and mistakenly left two grub screws sticking out of the meter (the cover was already off when I got there, I don't know the details of permissions etc but assume it was all granted/authorised). They were multitooling the wooden support for the old board to get rid of it, and there was a bang at the meter. Turns out the vibration from the blade had caused the grub screws to jostle and arc, and although no real damage, the meter was blackened a bit. Fortunately in that case that meter was to be removed anyway by DNO, I wasn't present to see how that panned out. But nevertheless, I made a mental note to ensure that if I'm ever in that position, I make sure not to give live ends the opportunity to arc under any circumstances.
 
I suppose it all depends on how you quantify a "big" mistake

Mistakes most often happen when you are in a rush trying to hit a deadline and cut corners so don't look at a job and think it will take 2 hours and an hour and a half in you are only halfway through and decide to try and hit the 2 hour deadline as that is when mistakes can and will happen and only delay you further

As my old business partner used to say decide how long it will take and then add in the buggeration factor to take account of what you can't see that will make the job take longer

One of the biggest mistakes is taking on work for customers who want the Rolls Royce job at mini metro prices they generally all end in grief and are best walked away from before you even quote
 
We talking work or ex wives, here?
 
To be serious, a lot depends on how we want to define ‘mistake’. I’ve made countless over the years, and learned from each of them. But also everyday I encounter challenges that are created by other’s shortcomings in some way and I’m never quite able to define whether they’ve been mistaken or just never understood to start with. A classic example is from a week-ish ago, on a beach, in America. I identified a situation that I wasn’t happy with because it was potentially a fatal fault waiting to happen, yet the ‘Town Electrician’ who arrived to argue his pride with me armed with his $50 multimeter I quickly realised simply didn’t understand, the basic underpinning knowledge of the scenario had never been presented to him before. So rather than berate someone for their ‘mistake’ (that had existed for years) I explained how we were going to solve the problem and then stayed around to help them do it. In that situation, the only mistake would have been if I’d just shouted at them for being an idiot.

I’ve learned the hard way that when mistakes are made the best course of action is to hold our hands up high and go “yeah, that’s me. That’s my f* up”. Do that, and nobody else has got anywhere to pin the blame game!

To learn from our mistakes is human, to learn from other’s mistakes first is wisdom!!
 
Keep learning

Every time somerthing comes up that makes it awkward I change my terms and conditions

For example- I am currently taking a landlord to court for a job I did in Glasgow for her- I don't normally do Glasgow but I did as a favour
The problem is that as her business address is in the Glasgow area and the job is also there I will have to take her to court at Glasgow Sherriff Court, if we had agreed to my local court (Kilmarnock) then I could have taken her to court here.
This made me update my terms and conditions to include: ' Legal stuff- client agrees that any court action needed will take place under the jurisdiction of Scottish Courts and that any action will be raised at Kilmarnock Sheriff Court'

When they agree to my terms and conditions they agree to the above (they have to click a link to agree before I book the work in)

Other things-
Cover your back- make sure you have stuff in writing, for example make sure you include the work you quote and note that the estiamte assumes bonding is OK etc
 
Your biggest mistake is admitting to a mistake.... If theres no witnesses, it didn't happen.



However.... A few golden rules....

Never trust someone else when they say theyve turned off the power.... (Dont ask)

Never trust the handbrake on the van, leave it in gear too.... (same rule for tractors.... Dont ask)

Never trust a French restaurant menu....
 

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