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jaydub

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A customer has an aqualisa shower which has recently stopped working. So far I cannot pinpoint the exact model but I believe it to be an 'axis'.

Now, it's got power to the processor unit, however there doesn't seem to be anything going on at the shower controls, which is joined to the processor unit by a data cable.

I cannot contact aqualisa until tomorrow now, so just out of interest wanted to see if anybody else has encountered these showers and if there are any common faults?

It has a 'status' led that is flashing red if that helps, probably doesn't though!
 
I didn't truly get to the bottom of it but I found out the status LED was indicating that it was a control panel fault, the client had already tried a new control panel so I can't see that it is anything to do with that. I ruled out the possibility of a water-based problem such as limescale ruining the internals of the pump system as the customer has an older aqualisa system in the other shower in her house. There's power to the processor, so I can only assume at this point it's the processor unit that is the problem. So I pronounced it dead at the scene and left it at that!
 
My client also encountered the same situation. Model LOGIC MODULE 4315 has power but no status indicators.
think after 5 years he's either fixed it or bought a new one. either way, he'll stink if he's not done anything.
 

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