Hi Bill
Thanks for prompt reply My main business is self employed Plumbing & Heating so was just looking for a better way to do things As you have said I am looking at google as I have googlemail and can have calendar on laptop and/or phone (maybe even better when I get Iphone in 2011) I would like some sort of job sheet though even as a rough guide to take notes on site for follow up later or even as a basic way of capturing all the clients data for future marketing etc
Great looking website ! Do you get much from FB Twitter etc
Steve
No problem
Google Apps seems to promise a lot of the basics, definitely, in terms of calendar sync.
For contact capture and so forth, one of the best "easy" CRM apps out is Sage ACT - about ÂŁ120. It has several advantages over other ways of doing things because it is customer-centric. You can, from each customer record, reference just about any file you create for them, be it a quote, literature file, invoice, or whatever. It also syncs with Outlook, and with Sage accounting software, Excel Word, and more too.
It can sync with an iPhone using a software solution such as
Companionlink - which is about ÂŁ85 for the professional version, but worth it.
The thing about using something like ACT as the "hub" of your data management is that it can also alert you to things like service due, quotes due follow up and so on.
Another solution which is more job-oriented is
Service Life which at ÂŁ98 is excellent value.