Board changes, customers and EIC's

[dtec dave]

Evening..I just wanted a bit of advice on the procedure to follow with regards to consumer unit changes, advice to customers and how to fill in an EIC. I have recently changed a consumer unit and I informed the customer beforehand that there may be faults on the system when the cables are checked. Low and behold when I checked the insulation resistance there was a cable down on a circuit. I have told the customer about it and told them I can investigate further, they then told me that they couldn't afford me doing remedial work and they would sort it out at a later date. How do I then fill out the EIC knowing there is a fault on the installation?

 

[dtec dave]

I bet a neon or appliance or lamp left in! You checked the loft? Why the hell are you asking how to fill in a EIC? How did you get Elecsa registered? Oh yeah they let any muppets in!

Thanks for the constructive criticism, are you one of those members that answers questions to try and look good in front of other members by insulting people just starting out?

 

[ChrisElectrical88]

My bad, I'll call myself a muppet. Never get enough 0's on anything even my prices haha.

 

[SPARTYKUS]

Probably a different number of Ohms in America

 

[ChrisElectrical88]

Thanks for the constructive criticism, are you one of those members that answers questions to try and look good in front of other members by insulting people just starting out?

Not at all, read my posts I try to help out as many people as I can, I just get sick of silly questions like the rest of the lads on here. You have past the Elecsa assessment which mean you are working alone with a dangerous killer. You should know the simples.

 

[Octopus]

Thanks for the constructive criticism, are you one of those members that answers questions to try and look good in front of other members by insulting people just starting out?

So you don't know how to fill out an EIC? You don't know how to deal with clients, GOD help you when you do a board change and the RCD's won't hold and the customer refuses to pay more money. Get a CAVEAT on your quotes/estimates dam quick. This isn't about looking good, believe you me.

And if you are an Elecsa member - try calling their technical line - they don't bite, but you need to be offering your idea of a solution with your question to get the best out of them.

 

[ChrisElectrical88]

So you don't know how to fill out an EIC? You don't know how to deal with clients, GOD help you when you do a board change and the RCD's won't hold and the customer refuses to pay more money. Get a CAVEAT on your quotes/estimates dam quick. This isn't about looking good, believe you me.

Edit... Removed

 

[dtec dave]

Not at all, read my posts I try to help out as many people as I can, I just get sick of silly questions like the rest of the lads on here. You have past the Elecsa assessment which mean you are working alone with a dangerous killer. You should know the simples.

If you are sick of silly questions, don't answer them.

 

[ChrisElectrical88]

Haha scrap that last post... Waste of time on you.

 

[Badged01]

If you are sick of silly questions, don't answer them.

Now, now play nicely with the other boys .....

 

[telectrix]

7 meg. is compliant with BS7671, so ebter the value on your EIC, make a note that further investigation is advised. learn from this and don't get caught with your pants down next time. bevore a CU change, at least do a few tests so after fitting the new CU, faults don't come back and bite your arse.

 

[Des 56]

How do I then fill out the EIC knowing there is a fault on the installation?

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The thread content of the opening post contains information that was not known when it went to print
I hope this has not caused you inconvenience,there was an unfortunate clerical error

 

[dtec dave]

Haha scrap that last post... Waste of time on you.

It would be nice to get some decent advice, before having to go through the obvious replies of 'muppet' and 'should you really be doing this'. There are a lot of people on here that know 95% of what they are doing but come on here to find out the final 5%. These may be silly questions to people that have been in the trade years, but some of us are just starting out and just want to know how to get things 100% right. The muppets out there are the ones NOT on here asking questions but are going hell for leather, installing god knows what!!

 

[Octopus]

If you are sick of silly questions, don't answer them.

The problem is people post here and not use the tech lines of the schemes. You need to grow up.

 

[dan86]

It would be nice to get some decent advice, before having to go through the obvious replies of 'muppet' and 'should you really be doing this'. There are a lot of people on here that know 95% of what they are doing but come on here to find out the final 5%. These may be silly questions to people that have been in the trade years, but some of us are just starting out and just want to know how to get things 100% right. The muppets out there are the ones NOT on here asking questions but are going hell for leather, installing god knows what!!

as much as I agree with you on that, slinks said it best.
last sentence post #19

 

[Kate]

so you could go to do a board change, do all your testing before you actually change the board, find the fault then to be told 'oh we can't afford to sort that out'. You have then spent two hours giving someone a free electrical check???

I would at least IR every circuit. Better than change a board find theres a major fault and not be able to leave at the end of the day until its fixed...which is not a part of original quote and you wouldnt get paid.

I inform any potential board change customers that elec checks need doing prior