I think I understand where you are coming from
@Pete999 and what is right is right. I think your comments were very much in line with the ethos of the forum and perhaps you were unfairly defamed there. It really is a difficult line to walk in advising others and thinking of the skill level of who you are advising and potential risks associated with that. Myself I guess it is the switch on the cooker and we could easily jump to the conclusion that it is the element which it very often is. However from what the OP says the trip does not occur when the grill is switched remotely. Therefore a piecemeal approach of try the element oh that didn't work. What else hmm? ah the switch, is for maintenance purposes a wholly unacceptable approach for a professional. As you fairly advised the person. You test and determine the problem then fix it in the most economical fashion. I think
@Matthewd29 you might take time to consider encouraging others you have no idea about to undertake work that may be simple but could lead to harm no???