OP
snadge
Optima XM6 is is a NVM type panel that need 2 terminals linked out to reset it to factory conditions its a pity you did not post on the forum beforeyou got the guy out I could have sent you the instructions.
i Know im KICKING myself now... ah well lesson learnt, I always search for help online too - I think it was just cos i was busy in garden and she kept nagging at me to get it sorted and my sister was also ringing to fix her laptop and i just couldnt get anything done lol , stupid thing is AFTER ringing him she said she wasnt bothered and would rather rip it out and get a good wireless one next year - i said "ring up and cancel him then" but she just shrugged her shoulders and walked off???? lol
anyway, anychance you could post the instructions anyway? just so i know how to operate it fully should I actually knock it off or change the transformer or whatever, kinda scared to try and fix the hum in case it goes off and i dunno how to fix it
cheers