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J

jt1983bro

Hi fellas,

I'm new to this site and was asking you guys in another post about using CEF and good suppliers for price and service both online and offline ect, the name Yess Electrical came up in a post,someone said about a buy out or family fall out with CEF and I stumbled across this Welcome now WTF is this all about.

I think I will just use one man band or screwfix/electrifix
 
What we have to think about is that YESSS Electrical and the staff throughout the company are all ex CEF staff so are they going to change their working mentality?????? Also, YESSS have been paying most of these employees for the last 18months before any trade counter was opened so who is going to cover the cost of this huge bill????? I would be a little cautious when being bombarded with what would seem to be an great "introductory" low price. . . . . .will it last. There is a reason i haven't used CEF in so long.
 
I know this is a old thread, but we have been using YESSS for a few months now, they are all we use now, price, service, invoicing all 100%. They also do branded products, and seem to be able to get almost anything. After having my reservations, what with the CEF connection, they are coming up trumps. Try them, you will not be dissapointed. Seems to me its the kick up the bum the wholesale market needed.
 
I know this is a old thread, but we have been using YESSS for a few months now, they are all we use now, price, service, invoicing all 100%. They also do branded products, and seem to be able to get almost anything. After having my reservations, what with the CEF connection, they are coming up trumps. Try them, you will not be dissapointed. Seems to me its the kick up the bum the wholesale market needed.

How long you been working for them LOL
 
Gentlemen,
Thank you all for your input, let me clear up for you that Yesss electrical is absoultely nothing to do with City Electrical Facxtors. Tom Mackie's son and two grand children are the driving force behind Yesss. City Electrical has been, and always will be owned by the Mackie family, Thomas H Mackie now heads the company and under him we have two managing directors, and seven general (regional) managers.
CEF always has, and will continue to offer it's existing customers, and any new customers the best possible service we can give, at a fair price. We never claim to be the cheapest wholesaler, this is something we step away from. Let other suppliers butcher the market place, de-value the product and publish rock bottom prices to not only you, but your customers also. Could you imagine the uproar if CEF posted priced catalougues through your customers doors, thus eliminating your opportunity to make money on materials? It doesn't bare thinking about.
Agreed, you may pay a few percent more to use City Electrical Factors Ltd in some cases, but let me give you a few reasons why.
24HR 7 days a week Delivery, a 400 branch network that can be used by all account users, access to ÂŁ200k of stocks at most branches, deliveries within 20minutes in managers cars if the situation calls, Free of charge lighting design, free of charge heating design, free of charge fire alarm design, Free Tea and coffee, technical advice from staff with over 50years experience between them in branches. Trade shows and breakfast mornings. 30 days credit, settlement discount, incentive reward schemes..... I could go on all day.
The bottom line is this, we offer a service and we employ quality people. People deal with people.
If for any reason you feel you have been over charged and you don't hold an account, it's because we try to protect the trade, YOUR WELL BEING. Feel free to go and speak with your local account manager or pop into your local branch, i guarantee you won't be dissapointed.
Good luck in your new venture.
Paul Church

All well and good Paul, but as someone who has experience of just about every wholesaler in the land and several across Europe I have to say that CEF are not a patch on what they were 20 years ago, when you employed knowledgeable people who had respect for customers, not a bunch of spotty gob-****es (not all staff I would add). The CEF I knew as an apprentice stopped existing when Mackie Senior went to the states to start up over there and left the Sons in charge, that was when we started seeing toasters, gardens lights and all that tom foolery.

I have been into CEF branches in the sticks and found a member of staff who did not know what 25mm Galv conduit was because he had never sold any!!

I agree that Newey and Eyre and WF are not what they used to be, the only wholesaler I regularly specify or use myself is Edmundson's, I do this because of customer service and i know if they don't have it they will get it, and in an emergency they will put stuff on bikes, like contactors and other small stuff.

I feel it is a shame to see the tribulations of the Mackie family, I met the old man once when I was an apprentice when he visited the Cricklewood Branch (The one on Cricklewood Broadway), seemed like a decent chap to me, but more importantly I feel it is a shame to see a once decent wholesaler turned into a poor man's B&Q...save for the bathroom fittings of course. I sincerely hope that CEF gets back to basics, back to it's roots and returns to being a true wholesaler, dump some of this home brand tat, Proteus really is rubbish (Although all the wholesalers can have this leveled at them for their home brand tat).

Lets get back to proper wholesalers who do not deal with Joe public, employ professionals behind trade counters (I recall many retired/former sparks working for all of them when I was an apprentice) and move away from the wide boy reps who talk rubbish, promise the Earth and deliver asteroids....and normally the wrong bloody ones!!
 
Got to agree here although ive got a cracking CEF branch small local good set of lads that go the extra mile but as soon as i step in say another branch its clear they are not all the same had some right idiots serve me ... poor manners looking like they're hung over from the night before and you can tell they strong point at school was been absent.

My local rep dropped me off 2k of gear other week and chiiped in helping me getting a cable in for a few hours ... he won't take anything in return and just asked for good loyalty now thats the extra mile in my opinion.

Think all wholesaler are the same ... hit or miss but the smaller branches tend to have a better team and get to know the locals.... the big city branches seem to trade with too many people to establish a good customer relationship.
 
Last edited by a moderator:
Got to agree here although ive got a cracking CEF branch small local good set of lads that go the extra mile but as soon as i step in say another branch its clear they are not all the same had some right idiots serve me ... poor manners looking like they're hung over from the night before and you can tell they strong point at school was been absent.

My local rep dropped me off 2k of gear other week and chiiped in helping me getting a cable in for a few hours ... he won't take anything in return and just asked for good loyalty now thats the extra mile in my opinion.

Think all wholesaler are the same ... hit or miss but the smaller branches tend to have a better team and get to know the locals.... the big city branches seem to trade with too many people to establish a good customer relationship.

Up to a point I would agree that the larger branches of all wholesalers have this problem, but the good staff do make a point of getting to know people, even if it is limited due to time and scale, but this is a problem will all areas of business to a point, not just the wholesalers.
 
Close but not far off it all started with the grandfather Thomas Mackie and his two grandsons the grand father who is no longer with us had the two sons manage some branches in UK and Canada and etc but the but the grand sons had other ideas of spending money and messing around so the grandfather told em off but they did not listen so they got fired decided to run there own buissness yess and that's the story
 
Yet another thread which mentions a supplier resurrected by a brand new poster!
Now if this runs true to form this new poster will bump this and a few other similarly themed threads then disappear forever.
Now if I was a cynic (which I am) I'd be thinking that this is all part of some martketing strategy to get some new advertisers on board.
 

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