It would be very helpful to know how the ring circuit at your friend/relative's is supplied ie: RCBO, MCB, MCB and 'up front' RCD or a fuse. If it is easier take a photo and post it.
Also when you do the everything unplugged test I should have asked you to turn off all switched fused units which look like these and may also be fed off the ring:
https://www.tlc-direct.co.uk/Produc...nqwRxNmRuh7n7RMb9Ym4WGQBjxfaInNxoCJaYQAvD_BwE
Also when you do the everything unplugged test I should have asked you to turn off all switched fused units which look like these and may also be fed off the ring:
https://www.tlc-direct.co.uk/Produc...nqwRxNmRuh7n7RMb9Ym4WGQBjxfaInNxoCJaYQAvD_BwE