Customer hasn't paid. Best course of action?

[suffolkspark]

Its been over 30 days now though hasnt it? Have you phoned her yet?

 

[Bricktop]

I always tell new customers that the certificate will be produced upon final payment.

 

[littlespark]

update: She paid yesterday. no explaination. day 32

 

[Octopus]

^^ bet it was the day she got paid.....

 

[Pete999]

I it was a He I would invite him out for Dinner to discus, eat and drink your fill and do a runner.

 

[baldelectrician]

I do an invoice on my laptop whilst on site and basically stick my hand out.
I have a card machine which helps the cash flow (this means I can take payment over the phone)

 

[Leesparkykent]

I now use an app for invoicing....it's brilliant. It sends them as a PDF from your email, you get a copy in your email to store on your computer or print off. The best thing though is it sends a notification once they've opened the PDF so no BS that they haven't received it etc.

 

[Toneyz]

update: She paid yesterday. no explaination. day 32

Maybe its because she is monthly paid ?.

 

[Des 56]

Just a thought whilst this topic is being discussed

I may not be correct
As far as I am aware,if there is no contract, the procedure that was introduced to curtail pressure sales could be used to enable someone to get away without making payment in circumstances like those posted above ?

 

[HandySparks]

I now use an app for invoicing....it's brilliant. It sends them as a PDF from your email, you get a copy in your email to store on your computer or print off. The best thing though is it sends a notification once they've opened the PDF so no BS that they haven't received it etc.

What's the app and how much does it cost you?

 

[richy3333]

Can someone suggesting 30 days please quote the relevant legislation?

The Distance Selling Regs allow the 14 day cooling off period but there are defences/ ‘get out clauses’ contained within it like urgent work and small jobs by contractors etc

 

[Leesparkykent]

What's the app and how much does it cost you?

Home - https://getalbert.com/
It's free. I use it for basic invoices to domestic customers.