Customer not paying advice please

[shougal_88]

I have completed work for a letting agency for a few years now. One of my recent jobs I carried out an EICR on a rented property which then failed on a number of inspections also a number of code 3 inspects. I then emailed an estimate to the letting company to then forward on to the landlord (estimate has 'all materials belong to contractor until final payment is made). The work was then given the go ahead to start. All remedials done and finished invoiced with 30days payment terms. 50days or so on and customer will not answer phone/txts/emails. Letting agent cannot get hold of landlord either. Plumber also in the same boat and is going down the small claims road, is this my only option?

thanks in advance

 

[Martyc]

Who ordered the work to be undertaken? If it was the letting agency I'd be inclined to pursue them, and it's their debt to chase with the property owner


Sent from the moon using telepathy

 

[Pete999]

Send the boys around

 

[telectrix]

it's the 21st century now, pete. wedon'tsendthe boys round anymore. in liverpool we send the girls round. far more scary..

 

[egg67]

If the letting agent collets the rent then they will be able to pay you, some times with this sort of thing other people are wating for money you just have to wait your time, used to get well pee off with this as the letting agent would get me to do work and then tell me could not pay till rent came in, then when the rent came in was told that they was outstanding invoices and will have to wait till next month


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[PEG]

I don't think any advice will help,until we know who authorized the work to commence. If it is a mixture of the letting agency,and the landlord...it may be tricky...

 

[Octopus]

The key here is who ordered the work. If it was done verbally you could well bec on a sticky wicket.

Who is the invoice addressed to? How have you reminded them? And how many times?

 

[shougal_88]

It is the letting company who authorised the work to me via email. Generally the invoice is sent to them however on this particular job they asked for it to be sent direct to landlord aswel. I have sent the landlord a reminder email with invoice attached once due date had expired also a statement of monies owed a week after that.

 

[LankyWill]

Grab the vaseline and an estwing, you should be paid instantly...

 

[Octopus]

It is the letting company who authorised the work to me via email. Generally the invoice is sent to them however on this particular job they asked for it to be sent direct to landlord aswel. I have sent the landlord a reminder email with invoice attached once due date had expired also a statement of monies owed a week after that.

so more questions.

How many days from the date on the invoice do you expect to get paid?
How long after the original date you sent the original invoice did you send the reminder?
Have you sent a reminder in the post ad well?
Has the landlord acknowledged your original invoice or reminder?

Remember, you may expect payment in 7 days, most landlords may pay you on 30, 45 or 60 days!

 

[7029 dave]

Get the lads in from can't pay won't pay. Seriously bloody landlords greedy bunch.

 

[Marvo]

I'd start getting your ducks in a row. Who gave you the go-ahead? Was it in writing or by email? Hopefully it was. Also was there paperwork signed to say the job was completed? Do you have photos? Start getting your paperwork in order and start informing the relevant party of your intent to seek legal remedy..

 

[davesparks]

It is the letting company who authorised the work to me via email. .

Then they should pay you, plus whatever interest is due according to your terms and conditions. Failing that take them to court

 

[infinity]

Go online and get small claims court involved.
I done it recently customer owed me £74 kept saying she would send money and never did, it's more the principle as it was 120days overdue! Takes about 20mins to do and add the £25 cost to the bill plus interest. It will get them moving if they intend to pay

 

[Octopus]

Go online and get small claims court involved.
I done it recently customer owed me £74 kept saying she would send money and never did, it's more the principle as it was 120days overdue! Takes about 20mins to do and add the £25 cost to the bill plus interest. It will get them moving if they intend to pay

This could be tricky as the way I read it the Lettings Agency authorised the work, but asked the for the Landlord to be sent the invoice.

They question here is WHY did they request this?

I would start by visiting the Lettings Agency.........