Hi all, biting my tongue here!
Have recently gone self employed in January, so cashflow is critical right now.
I done some work for a lady, agreed an hourly rate which she was happy with as it worked out almost £180 cheaper than job price she had been quoted elsewhere. Originally she wanted 2 x up lighters fitted, 5 switch/socket faceplates changed.
When I arrived it turned in to 24 switch/socket plates, 2 up lighter installed, 2 up lighters not working, 1 socket not working, 1 intermediate circuit not working (she had attempted to change them all herself and mixed cables up). Also for good will she removed the door lock and couldn’t fit the new one so done that too. Agreed it was more than she enquired and estimated , that she was happy to pay the hourly rate to complete all requested work.
She was very happy and complimented how hard I worked, asked me to invoice and she will pay the following day. She wanted invoiced to her company to pay as an expense, which I did but put her name and home details on where work was carried out. I stated on invoice payable on receipt.
She rang me the following day saying she’s ordered loads of new smart gear can I fit, I said yes once invoice is paid we will arrange a date. It wasn’t paid that day, email reminder and text she replied will pay by the end of today, still nothing so I text again and she said I was going to pay all at once you complete the next lot of work. Once again I explained invoice cleared first before we arrange further work. Now had 5 agreed “payment by the end of the day” and nothing. I told her if there’s any problems let me know, she’s said no I will pay today.
It’s now 30 days overdue and I feel she has no intention of paying, also not heard anything from her since. Probably moved on to someone else to not pay.
Is the best course of action to just send her a final reminder by email and post with 7 days to pay before I submit it to small claims court? Do I submit to a sole trader as invoiced (her company) or individual? Can I claim late compensation and interest?
Thanks
Have recently gone self employed in January, so cashflow is critical right now.
I done some work for a lady, agreed an hourly rate which she was happy with as it worked out almost £180 cheaper than job price she had been quoted elsewhere. Originally she wanted 2 x up lighters fitted, 5 switch/socket faceplates changed.
When I arrived it turned in to 24 switch/socket plates, 2 up lighter installed, 2 up lighters not working, 1 socket not working, 1 intermediate circuit not working (she had attempted to change them all herself and mixed cables up). Also for good will she removed the door lock and couldn’t fit the new one so done that too. Agreed it was more than she enquired and estimated , that she was happy to pay the hourly rate to complete all requested work.
She was very happy and complimented how hard I worked, asked me to invoice and she will pay the following day. She wanted invoiced to her company to pay as an expense, which I did but put her name and home details on where work was carried out. I stated on invoice payable on receipt.
She rang me the following day saying she’s ordered loads of new smart gear can I fit, I said yes once invoice is paid we will arrange a date. It wasn’t paid that day, email reminder and text she replied will pay by the end of today, still nothing so I text again and she said I was going to pay all at once you complete the next lot of work. Once again I explained invoice cleared first before we arrange further work. Now had 5 agreed “payment by the end of the day” and nothing. I told her if there’s any problems let me know, she’s said no I will pay today.
It’s now 30 days overdue and I feel she has no intention of paying, also not heard anything from her since. Probably moved on to someone else to not pay.
Is the best course of action to just send her a final reminder by email and post with 7 days to pay before I submit it to small claims court? Do I submit to a sole trader as invoiced (her company) or individual? Can I claim late compensation and interest?
Thanks
sorry to disappoint guys!
