Customer not paying, hanged up on me.

[electricshock]

Hi, everyone. If this is in wrong section, please move.

I need advice on what I should do.

Basically I installed a 4 core 25mm, 20 meters swa cable for a shop. The run was from a 3 phase supply to a single phase shop. The other 2 phases were being used for shops next door.

As this was a emergency job as the old cable was buried in Wall and had been damaged somewhere. I quickly installed the cable so the tenant can get electric in his shop.

Originally the landlord called and asked me to sort it out. We have been working for him a number of years now and everything was fine.

After doing the job, the landlord tells us to get money from tenant. So now tenant saying it's landlord responsibility and landlord saying it's tenant responsibility. I am now stuck in the middle. The landlord is now just boycotting me. Hanged up on me.

Getting straight to the point, I don't want to get into who's responsibility it is. All I want to know is what can I do. I had a verbal agreement with landlord, no signed document. I have sent invoice to landlord address.

Should I do small claims against landlord?

Can I take my cable off as it is wired on the outside and most of the cable is fixed onto next door shops back wall?

What would you advise?

Please let me know if you need more detail.

Thank you in advance

 

[jaypp]

edited. scared missus might see it!!!!

 

[Silly Sausage]

Contract was made on phone,

There'll be a recording of it somewhere then!

 

[electricshock]

I will have to start recording all my phone calls. I know you need concent but who cares, there's apps that do it all automatically.

 

[ipf]

I will have to start recording all my phone calls. I know you need concent but who cares, there's apps that do it all automatically.

More important to get your visits to site, times on site, materials used and general costs together in a file, making it simple to follow and understand. All good evidence.

 

[MDJ]

There'll be a recording of it somewhere then!

shame the news of the world has closed lol

 

[KAS1]

There'll be a recording of it somewhere then!

Our American cousins will have a recording somewhere in cyber space lol

 

[ipf]

Yes I have the wholesaler invoice for the cable.

OK, good evidence, but what about the actual job?....it's done and in position, kinda proves it's done, doesn't it? I presume he's not denying the fact, just disputing who pays.

 

[Guest55]

Our American cousins will have a recording somewhere in cyber space lol

surveillance of the internet airwaves utilizes sophistocated software that picks out key words that require further monitoring.

for example , me typing the word bomb almost guarantees future CIA snooping on this site.

:-D

 

[KAS1]

I belong to the "FSB" (Federation of small businesses that is) that should confuse the powers that be, now that the KGB also use e same initials lol

 

[electricshock]

OK, good evidence, but what about the actual job?....it's done and in position, kinda proves it's done, doesn't it? I presume he's not denying the fact, just disputing who pays.

That's right. His just disputing that tenant should pay.

 

[7029 dave]

Send the boys round!!