Customer not paying | Page 3 | on ElectriciansForums

Discuss Customer not paying in the Business Related area at ElectriciansForums.net

Update:

She's paid the full original amount this morning, 2 days before the 2 weeks from date of being served would be up and I could apply for judgement. Cutting it fine, I was honestly expecting her to ignore it. Only thing is I've lost 50 quid by making the claim, don't know where I stand on that but I won't lose too much sleep over it.
 
Update:

She's paid the full original amount this morning, 2 days before the 2 weeks from date of being served would be up and I could apply for judgement. Cutting it fine, I was honestly expecting her to ignore it. Only thing is I've lost 50 quid by making the claim, don't know where I stand on that but I won't lose too much sleep over it.
Bill her for the ÂŁ50 for the claim. People like you are too nice and it lets them get away with it. Do you think a proper company would swallow the court fee and pay it themselves?

Make her pay for your time, effort, energy and costs.
 
Unknown to me she got another electrician to do the inspections a few days later who apparently passed them both, which I find hard to believe.
Interestingly, had she been daft enough to go to court with it, she would have had to produce those EICRs as evidence of your "wrongdoing" (I'm assuming she was taking the line of "your EICRs were rubbish and therefore you're incompetent"). At which point, if you were certain of your ground, you'd be able to report the other electrician - to their competent person scheme if they were a member.

Even solicitors will try it on. Maaany years ago (with some friends) I had a computer business, and we used the services of a local solicitor while setting up the business. We never noticed that they hadn't billed us for their time. Roll forward a few years, the original business had failed (lets say, more enthusiasm than business acumen ?), and a couple of us had set up a different one. Then we got a demand from the solicitor for some money - a partner was retiring and they realised we'd not been billed, so they billed us and demanded payment. They soon shut up when I pointed out that we had engaged them as officers of the first company company (which had by now been wound up) and our current company was not liable for the debt - and threatened to report them to their governing body if they persisted. They would have known before they even asked for it that they were in the wrong.

PS - I've also used the statutory interest thing in the past, you'd be amazed at the reasons/excuses some companies can come up with as to why it "doesn't apply to them".
 
Interestingly, had she been daft enough to go to court with it, she would have had to produce those EICRs as evidence of your "wrongdoing" (I'm assuming she was taking the line of "your EICRs were rubbish and therefore you're incompetent"). At which point, if you were certain of your ground, you'd be able to report the other electrician - to their competent person scheme if they were a member.

Even solicitors will try it on. Maaany years ago (with some friends) I had a computer business, and we used the services of a local solicitor while setting up the business. We never noticed that they hadn't billed us for their time. Roll forward a few years, the original business had failed (lets say, more enthusiasm than business acumen ?), and a couple of us had set up a different one. Then we got a demand from the solicitor for some money - a partner was retiring and they realised we'd not been billed, so they billed us and demanded payment. They soon shut up when I pointed out that we had engaged them as officers of the first company company (which had by now been wound up) and our current company was not liable for the debt - and threatened to report them to their governing body if they persisted. They would have known before they even asked for it that they were in the wrong.

PS - I've also used the statutory interest thing in the past, you'd be amazed at the reasons/excuses some companies can come up with as to why it "doesn't apply to them".
I've had them try to omit the statutory interest and compensation from payment before. Seemingly the meaning of "statutory" is beyond some...
 
If it's possible for me to get it off her then I'll certainly try, she had ample opportunity to pay before even after warning I'd take legal action, I agree I shouldn't be out of pocket to get what I'm owed. Just not sure what the next step is, it's not very clear on the MCOL site. I don't even know if the letter sent to her included the court fee.
 
I think I would be writing to her to advise that the payment is accepted without predjudice to the impending legal action due to the outstanding costs and interest accrued
 
Had something like this years ago and I was advised that when it would still go to court and the court would award the fees only.

On a side note- if you get a CCJ / Decree wait 31 days before you hassle them and it will stay on the credit file

If a person settles a CCJ / decree within 30 days then it is not marked on the credit agencies, better to wait a few weeks to hammer a point home
 
I think I would be writing to her to advise that the payment is accepted without predjudice to the impending legal action due to the outstanding costs and interest accrued

Ok, but in terms of the online claim, how should I proceed? Although she's paid the original amount she hasn't responded with an admission or anything, so would I be best to request judgement, stating that has been paid but not the court cost?
 
Ok, but in terms of the online claim, how should I proceed? Although she's paid the original amount she hasn't responded with an admission or anything, so would I be best to request judgement, stating that has been paid but not the court cost?
Yes
The fact that she has paid the original amount means she will find it hard to say she did not know about the debt.

Ask the court to award costs only.
 
I've just requested judgement and then looked at my account and she's paid the ÂŁ50 yesterday. I've immediately updated to state it's been paid in full. Hope I've not got myself into a sticky situation because I didn't check my account for a couple of days. I just thought she wouldn't be paying it after only paying the original invoice.
 
Anyone got any advice on what to do please? I'm owed nearly ÂŁ400 for various work for a customer. The work included replacing light fittings and accessories, all of which I supplied. I also, soon after doing this work, did two EICRs for her. To cut a long story short she was very unhappy that I'd failed them both, despite being for very good reason. Unknown to me she got another electrician to do the inspections a few days later who apparently passed them both, which I find hard to believe. When I sent the invoice she replied and said she'd give me ÂŁ60 for my time and that was being generous. I pointed out the price is for all the work I did before the inspection and that I was being generous for not charging for those. She seemed ok with that but two months have since passed and not had any response to two reminders, so now working out what to do next.
on your quotes state all materials supplied remain your property until the full balance is cleared, dont do any work until the quotation is approved via text or email.
ive had people ok a grand of work and say ive no money! first ask why they authorised work when they have no means of paying, then i have offered them a payment scheme they have to stick to, it shows a pattern of communication that you have done everything reasonably practical to work within their financial means. failing that tell them its small claims court or you removing your gear.
My insurance has legal protection to go after non payers too
 
on your quotes state all materials supplied remain your property until the full balance is cleared, dont do any work until the quotation is approved via text or email.

I believe that once items are installed they're considered part of the fabric of a building and aren't so easily recoverable.
 

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