Just had an update from the customer
The installing firm that blanked my calls have sent someone to site to
"Confirm I'm talking rubbish", their words to the customer
the guy phoned me to find out what I was concerned about , customer said he left unimpressed with the job but apparently he's going to return and put things right
I was pleased that the firm were going to correct things for the customer...
Until I had a call from the MCS , she said they'd tracked down the company and given them the good news that unless things were put right, they would be suspended from the register pending an investigation into all complaints received
which obviously got them moving!
The installing firm that blanked my calls have sent someone to site to
"Confirm I'm talking rubbish", their words to the customer
the guy phoned me to find out what I was concerned about , customer said he left unimpressed with the job but apparently he's going to return and put things right
I was pleased that the firm were going to correct things for the customer...
Until I had a call from the MCS , she said they'd tracked down the company and given them the good news that unless things were put right, they would be suspended from the register pending an investigation into all complaints received
which obviously got them moving!
