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Jay

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Hi

I have recently moved into a small newly renovated (inc electrics) cottage and noticed appliances going really slow. Kettle taking an age to boil, toaster taking a long time, hair clippers going slow... you get the picture.

UK power networks sent an engineer that changed the overhead power line. He monitored the voltage at the plug sockets with no load and was getting 216v. He advises to get an upgrade to three phase.

Move forward to the site survey. A new technician says Three phase is not required on such a small property and that UKPN will need to get a monitor installed temporarily to monitor the incoming voltage.

UKPN customer services are not having any of that and are insisting it does require a Three Phase upgrade going against the site survey technician.

It is worth noting the house only has electricity (no gas) including an electric combi-boiler. We have overhead power lines and we are the furthest house on the street from the supply.

Another technician is due out next week for another survey.

As you can probably tell I am no expert so any advice would be very welcome. Is three phase usual on a small domestic property?

Thanks.
 
The second site survey took place yesterday with the same outcome as the first. The technician said that one phase is enough and that they would need to monitor the incoming feed over a period of time.

Hopefully now that will be the next step.
 

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