Yodel are streets ahead in the worst carrier stakes a few years ago it took me nearly 4 hours one Saturday morning to extract my parcel from their local delivery hub that they had attempted to deliver to a business address at 7pm on Friday, there was nearly a riot when the staff suggested that they were going to close the collection counter at 12:30 with about 30 - 40 people queued up waiting to collect parcels. Their previous incarnation HDNL or home delivery network were just as bad. For me DPD is one of the better ones but as people keep pushing for cheaper and cheaper deliveries what can you expect you only get what you pay for