drunk customer

[woko]

Hi all, need a little advise. I completed a job yesterday small domestic, two LED outside lights.
We agreed white lights but I turned up with black. I apologised and offered to changed them. After several text messages with his partner he decided if i offered him a discount then I would fit the black ones.
After this he kept chatting, in an out of the garage where I was working. I noticed his speech became slurred and he became irrational and was talking rubbish. I finished and he came to pay me. He tried to give me a lot less than I'd asked for he then gave me the rest reluctantly. Then he started trying to give me a hug. I wanted to get out of there ASAP.
Later that evening he sent me a garbled text message about a cable being untidy and his partner wanted white lights. I've offered to go back and sort the cable and told him I can't take the lights back because they've been fitted and he will have to pay for replacements as we agreed I'd fit black one at a reduced rate.
I'm not happy going back to be honest . I don't think I should have to put up with that behaviour, he was at home but I was at work. He made me feel extremely uneasy.
Any similar stories? Any advise? I've thought about contacting napit to get them on side.

 

[telectrix]

or bite the bullet. keep the drunken sod happy. another one down to experience.

 

[woko]

Yawn.......

 

[dan86]

Yawn.......

you've got a cheek yawning!

 

[Rockingit]

you've got a cheek yawning!

It's the same cheek that got used to persuade the customer to take black, and the same cheek they then tried to kiss.

 

[telectrix]

the whole thread is a yawn. don't know why i ever bothered posting. i've painted the shed. think i'll go watch it dry.

 

[Tiny Spark]

ffs I even hugged the wife one time - but I doubt he'll remember

That sounds a little wrong LOL

 

[Zebra Stripe]

Well glad my so called "do nothing" comment went down so well with some of you.
I dont understand why people are getting so upset with the op. We all make mistakes like turning up with wrong kit etc, sometimes through poor communication or just bad memory etc. However, if you are then asked to install the stuff by the client at a reduced rate, and you install and charge at a reduced rate, what have you done wrong? how can you be called a cowboy?.


Strange how people are saying you should cover the cost, cos the client have now changed their minds. Dont know about the rest of you, but the primary reason I do electrical work is to make money. The op states the guy was drunk, made a call on phone to other half and decided to go with black, so charge for replacements.


Just a point, I wasn't there and am only going on whats written in the op, so to say its utter tosh Dan86 is a bit of a guess i think, unless of course you were there?

 

[dan86]

Just a point, I wasn't there and am only going on whats written in the op, so to say its utter tosh Dan86 is a bit of a guess i think, unless of course you were there?

don't dare single me out. your whole reply is utter crap man.
it sounds to me that you make mistakes of the same kind frequently.
put yourself in the customers shoes. you asked for white, then get black.
bit crap no? you expect to get what you ask for and when you don't, you expect for it to be put right at no furthet cost to yourself. its basic contractual law man.

 

[telectrix]

can someone remind me what it's like to get drunk? as i've got older i have to limit myself ( well, mrs. tel does) to 6 pints and a couple of large ones. can't remember last time i was falling over ( except for when the lads hid my zimmer frame in the ladies).

 

[Silly Sausage]

can someone remind me what it's like to get drunk?

You start spouting gibberish!
About 99% of my posting on here is when I'm drunk. :smilielol5:

 

[Zebra Stripe]

don't dare single me out. your whole reply is utter crap man.
it sounds to me that you make mistakes of the same kind frequently.
put yourself in the customers shoes. you asked for white, then get black.
bit crap no? you expect to get what you ask for and when you don't, you expect for it to be put right at no furthet cost to yourself. its basic contractual law man.

Well thought out response man, see your guessing again. Try reading the op again, get the chip off your shoulder and calm down. Basic contract law? Your funny.

 

[telectrix]

there's 2 sides to everything, as the actress said, bending over for the bishop. not all black and white.

 

[dan86]

I'm out. you and the OP are pillocks

 

[Zebra Stripe]

Thanks fella, do you mean pillock or pollock

 

[telectrix]

I'm out. you and the OP are pillocks

i hope that post was not directed at me........ us welsh scousers get revenge from both cultures. we make the mafia look like your favourite uncle. ( or godfather).