If there isn't a 2-pole isolator there already, I usually get the client to arrange to get one fitted before I do a board change, either through their energy supplier, or (if they also need a PME earth, or their energy supplier is faffing around) through National Grid (formerly WPD).
Every time before, whoever does it, they've come and done the job, connected the client's existing tails to the isolator, re-energised, done a quick polarity check at a socket, all done. I don't need to be there. All good.
A client, who's getting EDF to install the isolator, has been told by them (in writing) that they will need to get an electrician to connect "their wires" to the new isolator, and they won't have power until that's done.
It's a pain, because now I'm at their beck and call. Is this normal? Is this just EDF? It just doesn't seem sane.
Every time before, whoever does it, they've come and done the job, connected the client's existing tails to the isolator, re-energised, done a quick polarity check at a socket, all done. I don't need to be there. All good.
A client, who's getting EDF to install the isolator, has been told by them (in writing) that they will need to get an electrician to connect "their wires" to the new isolator, and they won't have power until that's done.
It's a pain, because now I'm at their beck and call. Is this normal? Is this just EDF? It just doesn't seem sane.
