Electricity Meter Faulty

[Zerax]

Yes I gave them a photo with the meter reading and the MPN clearly showing. Still not heard anything from EDF. It's been a week now. I'm going to raise an offical complaint with them tomorrow.

Just showing them a picture of the meter with the MPAN showing... may not be enough... you need to tell them the MPAN and ask them to compare that to the one they think you have. Spoon feeding I know... but sometimes it has to be done.

 

[7029 dave]

Just showing them a picture of the meter with the MPAN showing... may not be enough... you need to tell them the MPAN and ask them to compare that to the one they think you have. Spoon feeding I know... but sometimes it has to be done.

Meters don't show MPAN they show MSN (meter serial number)

 

[i=p/u]

Just go pay as u play

 

[7029 dave]

No the figures are stuck the figures don't go up or down.

Sounds like they need to attend.