Feeling sorry for the customer....

E

Electricalserv

Just went to a call out...Landing light not working. Arrived to find 2 pensioners. Took all of 5 minutes to find a loose connection at switch and rectify it. Straight away I thought times are hard but I can't charge the earth for something that took me 5 minutes to rectify, especially to an old couple. Ended up charging 20 to cover petrol etc....

Came to my head straight away that other sparks would probably have hit them for a hell of alot more...call out charges etc...
 
I did a job for an elderly couple and said just make me a cup of tea, after all the fuel and costs can be lost through tax
ended up rewiring their daughters house ?
at christmas I was working for an elderly couple, I was installing a covered walkway ( I dont only do electrical stuff) their fridge freezer was faulty and they had called a company to check it as it was an inbuilt one
the bloke fitted the new fridge but the old one was 60/40 split and he supplied a 50/50 split one!!! he also arrived very late at night so of course they were tired and did not think to complain, the lady asked about the doors and he said get your handyman (me) to saw a bit off one and fix to the other!!!!!!!!!!!!!!!!!!!!!!!!!!!
I rang him the next day and said I had waited for you to give you a hand fitting it you were meant to arrive between 1 and 3 yet you came at 7pm and fitted the wrong fridge, he got stroppy with me although I was very polite, I asked him what car he drove he said a range rover vogue hse I said can I come round rip the wing off and fit a spare skoda wing I have, the arrogant so and so did not like that I pointed out the lady is near 90 and looking after her husband who is dying ( now deceased) he reply was if you dont like it get stuffed
he charged her 900 quid for this fridge that did not fit and its an old kitchen so I cant get doors made to fit
luckily her daughter is a senior nursing officer and well scary I told him if he did not deal with me she would deal with him
she turned up at his office and verbally sorted him in front of lots of other clients
he took the fridge away and I got her one for 260 quid that fitted in spot on
the old one is still working in my garage, seems the old lady had knocked the defrost switch by mistake, I had thought so but did not want to upset her
some times the good you do in this world is saved up for the next one
as I am ancient and a coffin dodger I have had experience of this beign nice to some one costs nowt and good words travel further than bad news
if you want proof, I dont advertise and yet I turn work away I am always busy and can pick and choose and I stil do odds and ends for free as its not all about money unless you drive a range rover in which case you have my sympathy
 
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smile..

its quite funny though hey Tel?

Money is relatively new in the scheme of being bipedal.




However, I expect people have generally tried to be helpful to eachother since becoming bipedal (apart from the idiots ofcourse).
 
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I often get other things in payment
I have had soem nice fruit recently for a few small jobs
a rather nice home made fruit cake from my favourite two ladies who live together!!
called in on the way home on my pushbike ( yes I also cycle a lot keeps me thin and its tax deductable) showed them how to change the lamp in a concealed fitting and had a nice cuppa and was given a cake made specially for me!!
had my haircut for a quick job ( lamp fitted the wrong way by client)
and nicest of all a lovely card and letter thanking me for my honesty when dealing with an elderly couple who were told by a local sparkie ( with a huuge fleet of cars) that they needed a rewire, they did not the wiring was sound it was a supply company fault promptly rectified after a phone call the incoming cable had a poor connection in the main cutout and was sparking
I like to think that I get back more than I give in charitable work
having seen how hard some people work caring for the those less able
a saying a recall from my past
there but for the grace of god go I
 
This one has a bit of a weird twist. As most of you know I’m industrial to the core but I got a call at work “could I pop in and see Mr. --- on my way home to sort his lights out”.
Just turned out to be a dodgy switch, so 5 minutes later I’m sat having a cup of tea with him. We got talking about photography, he was 88 then and had been taking photo’s since he was 9. The 5 minutes turned in to 8 hours as I trawled through boxes of glass plates. He then asked if I could print some of them. I had to involve a film companies research department to get advise. They came up with a special developer for me for free with the proviso I wrote a paper on the development method.

He was over the moon, I got my first technical paper published J and I gained a good friend.
He insisted on paying me and I never bought another roll of film after that!

All Mr. ---’s photographs and 16mm cine films are now part of the national collection after I persuaded him to change his will. The British museum had been trying to get to them for years.

A few years later the same film company published my 2nd technical paper on film development so the free film just kept on coming J It got to the stage that I was taking the film to my local camera club and giving it away.
 
Well I must be doing something wrong as I'm out in Saudi working again as my little bit of commercial enterprise when the journey in 2009 all down to not charging most of the time for those little jobs ....................but I would never change a thing.

I had one like Tony. A guy I know from the local knew I was a sparks and asked if I could look at a job in his neighbours house, the guys wife use to go in to help out the old lad and noticed he was .....well a little unkept, it seemd he could not get in and out of the bath anymore.

They tried to get a company in to remove the bath and fit a walk in shower unit. They wanted thousands for this, but fair do they said that if the got the electrics done by a sparks it would bring the price down. Would I take a look.

Well no problems went to see the guys wife who took me in, and this old lad was a real pain, until he found out I'd worked at the pit. Anyway I said I would do the job, and looking around thought this old lad as not got much. I said I would do it on a Saturday morning, I have some spare bits and bobs knocking about and would keep costs down. So we agreed on 150 pounds the lot.

Up in the loft on the Saturday moving bits about I saw an old local newspaper from 1st world war in mint condition. It had about 4 or 5 pages of pictures of troops leaving for France. When I finished I made us a cuppa and was chatting and asked him about the paper, it was kept by his mum as there was a picture of his dad in it, who never came back, the old lad was born in 1912 and never knew his dad, so I said why is it up there then. His mum was never the same and they just could not throw it away so they left it in the loft.

He ask me to get it down so he could show me his dad, by this time I was a mess lol. Anyway he said he needed to get money out of the bank on monday to pay me would that be ok. With this paper was a copy of an 1886 Times and it was in mint and i love thing like this. So I said if he would let me have this we could sort out a discount on the work, ok.

So that was my payment for that Saturday morning and material, an 1886 times. It cost me another 100 odd pounds to get that picture of his dad framed for him, but he gave me the others to frame for myself, god only knows how many meals from my lass, who is now great friends with the next door neighbours wife, or how much it cost me with some little bits and piece my lass would get him while doing our shopping.

My middle daughter became his un-official housekeeper for 3 years before going to Uni...and you know it was perhaps one of the most satisfying jobs I ever did, and the most rewarding knowing this great old lad ...........
 
It's good to see there's a lot of honest electricians out there ... I seem to get called on by my elderly grandparents (and their friends) to fix minor things (loose connection, wire a plug etc) but one of her neighbours got someone who was definitely worthy of rouge traders... she called because all of her sockets had stopped working (breaker tripped) - the guy was there 3 hours and charged over £200 because she was "lucky he had another one in the van". All he did was reset the breaker.

My grandmother called me when the same thing happened to the same woman again, turned out her kettle was faulty and caused it to trip... called out the same 'electrician' but this time I was there and she got her £200 back...

I do wonder how these people can live with themselves.. it's nice to see the other side of the coin :)
 
Had something similar, young girl just bought a flat, stretched right out to the limits cash wise, got a call saying no electric, in the middle of a job tools down, left partner on job, 35 minute drive, £1.40 tunnel fee, turned up and after asking on the phone was it the rcd flipped downwards it turns out I was !!! Quick flick back up job done, couldn't charge anything when asked how much..... Following day got a call, was the customers mum asking to give her a price to firstly rewire her house, then a price to put in a shower feed for her daughters flat and ended up fitting a whole new bathroom, tile the bathroom and hang 4 doors as a Xmas present for her daughter!.....more often or not a good deed will be returned as when we submitted our price we advised them to get a couple of quotes and there comment was "no you give us your price, we want you to do the job"
 
had one last week. fitted a CU in a old boy's cottage about 4 years ago ( 16th ed. , 6 way ). had a call from him the other week, no electric. reset RCD, all OK. asked him when it had tripped and he said " this morning , when i was making a brew. OK, so switched kettle on, tripped. " looks like a trip to argo" he says. " what's the damage. ?" " nothing," says i. . he insisted on giving me £20.
 

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