Feeling sorry for the customer....

E

Electricalserv

Just went to a call out...Landing light not working. Arrived to find 2 pensioners. Took all of 5 minutes to find a loose connection at switch and rectify it. Straight away I thought times are hard but I can't charge the earth for something that took me 5 minutes to rectify, especially to an old couple. Ended up charging 20 to cover petrol etc....

Came to my head straight away that other sparks would probably have hit them for a hell of alot more...call out charges etc...
 
Fully agree...well done buddy.......................in many years time when ur too old to wipe ur own butt and ur light goes...some young spivvy sparky will come along and try and charge you a small fortune...but u can be a crabby old **** and say " u cheeky young git" i used to do these for free!!!!!!!!!!! lololol
 
Last time I did someone a favour they insisted on giving me some money - so I accepted £10.00 for going down the pub later. Job had taken me less than 10 minutes!
 
nice one. done the same, £10 for diesel if local. if its 20 miles away i would have to ask for a bit more. have done a couple of locals for free though. 1 mile down the road, 10 minutes.
 
It does work. About a week after seeing that guy on rougue traders I had a call, can you come round my lights not working? Called in on my way home and the wire had come loose in the pendant. 2 mins later all working. Didn't charge her but gave her some cards. 2 days later her daughter called to thank me and could I change her fuse board for her? Ended up doing her's and next door's.

It good to see the system works !!!
 
Had a call bathroom light stopped working,will not click when i pull the cord.Think the switch has had it she said.Ok your just up the road see you in a minute.Old lady on her own,looked at the job the problem was that they had put a little eyelet on the door frame so the cord was out of the way of the opening door.It had obviously been let go,sprung back and the cord had wrapped itself around the eyelet.Simple unwrap it and it worked. here eyesight was so bad she could not see it.
I'd sussed it in about 3 minutes,how could i charge ?.
She made me 2 slices of marmite on toast as she was just having her breakfast.

2 weeks later got a job from the neighbour to install power for electric gates,been recommended by the neighbour.

Well worth the freebies,makes you feel good.
 
The vast majrity of my work is within my town (Lutterworth in SW Leicestershire). I see my customers about town all the time and I am recognised frequently.
Now, I've been in this situation many times and like others here i will usually take £10 cash for such a job within town, more if I've had to travel.
i agree that many old folks are too proud to allow you to do stuff for free. It's also not fair on you, at the very least it's cost you some diesel and wear & tear on your van and tools.
I fully agree that if you treat your client fairly (both in monetry and psychological terms), they will do the same for you. When son or daughter wants a tub or bathroom or extension, Mum & Dad are going to suggest 'that nice man who fixed my switch for me'.
i admit that I do alter my 'charge' a little if it's obvious the client has lots or little money.
Many clients, but old folk especially, are woried about overcharging cowboys. Oldies will often fret and worry over the smallest things because they are afraid to call someone in case they get ripped off. Such is the power of 'negative telly'. So when you come along, do a decent job for a reasonable fee, you will find yourself in demand. It can be a bit of a pain going to lots of oldies with piddly little jobs, but look at it as advertising - it's getting your name about and improving your local reputation.

What goes around comes around and it will pay back one day. I've been very lucky and my payback has come round quite quickly. I've done lots of little jobs for oldies on a small private retirement estate nearby. The street light system needed work because it was badly wired and was tripping the MCB due to water ingress and corrosion. I've been commissioned to refurb all the light units and connection points. It'll be about £6k worth of work - I'm about two thirds the way through. When i'm there, the folks all say hello and bring me cuppas and biscuits. Top stuff.
 

Similar threads

OFFICIAL SPONSORS

Electrical Goods - Electrical Tools - Brand Names Electrician Courses Green Electrical Goods PCB Way Electrical Goods - Electrical Tools - Brand Names Pushfit Wire Connectors Electric Underfloor Heating Electrician Courses
These Official Forum Sponsors May Provide Discounts to Regular Forum Members - If you would like to sponsor us then CLICK HERE and post a thread with who you are, and we'll send you some stats etc
Back
Top