Getting Called Back To Do "Snagging"

[ED17]

I was thinking about some of the "snagging" I've been called back to over the past year.

I've had the common "socket for appliance not working" which turns out to mean switched fused spur above worktop turned off. Been back to fix "faulty light switches" and had to explain to tenants that it's not upside down, it's a two way switch.

Got called back to a "faulty fire alarm system" because the non maintained emergency bulkheads didn't light up when they tested the fire alarm!

One rather irate customer called us back because the photocell controlled external lights that he'd specified, didn't light up in the daytime when people walked past them!

 

[telectrix]

Getting called back for a bit of live copper wire sticking out of a socket.

Turned out to be a cat hair.

I was less than impressed.

obviously the cat had had it's whiskers dyed "autumn gold". looks just like copper.

 

[ferg]

obviously the cat had had it's whiskers dyed "autumn gold". looks just like copper.

It couldn't have looked less like a copper wire if it tried.

 

[Leesparkykent]

Changed a shaver socket in a newbuild I done as the customer paid to upgrade everything from white plastic. This was after they had been living there for a few weeks. The customer was the type that stood there looking over your shoulder. I dropped the 3.5mm screws out the packet which landed on the toilet seat...Get a phone call about 30 mins later from the lady that works in my office, saying the customer had phoned complaining I had marked the toilet seat when I dropped the screws out the pack. I went back there to take a look...customer answers the door saying we are not happy etc and shows me the mark on the toilet seat. I looked at it and noticed it was a bit of dried on sh!t . I turned around and said it's Sh!t mate...Tell your old women to give it a clean...I phoned the office before I left to make them feel embarrassed saying take that complaint of the system it turns out the customer hasn't cleaned their toilet and it's a lump of sh!t. The customers were really embarrassed and couldn't wait to get me out the door...They paid their bill pretty sharpish though

 

[Spoon]

Changed a shaver socket in a newbuild I done as the customer paid to upgrade everything from white plastic. This was after they had been living there for a few weeks. The customer was the type that stood there looking over your shoulder. I dropped the 3.5mm screws out the packet which landed on the toilet seat...Get a phone call about 30 mins later from the lady that works in my office, saying the customer had phoned complaining I had marked the toilet seat when I dropped the screws out the pack. I went back there to take a look...customer answers the door saying we are not happy etc and shows me the mark on the toilet seat. I looked at it and noticed it was a bit of dried on sh!t . I turned around and said it's Sh!t mate...Tell your old women to give it a clean...I phoned the office before I left to make them feel embarrassed saying take that complaint of the system it turns out the customer hasn't cleaned their toilet and it's a lump of sh!t. The customers were really embarrassed and couldn't wait to get me out the door...They paid their bill pretty sharpish though

Did you sniff it or lick it to verify what it was??......

 

[Leesparkykent]

Did you sniff it or lick it to verify what it was??......

Got the apprentice to touch it ...why have a dog and bark yourself

 

[Sw33tnuff]

Woof woof

 

[Rosco]

Had a call back to a kitchen we had done the lady claimed she could hear a hissing sound coming from one of the sockets there were lots of cups and plates and bottles in the way when she moved them the sound magically moved with them ..... turned out to be a child’s sippy cup that hadn’t been closed or opened fully this was attended out of hours aswell so became an expensive bottle!!

 

[Santa]

I used to work for a firm that made and sold catering equipment. The Leeds branch covered all of North Yorkshire and they had service engineers based all over the place. One Friday evening, just as he was shutting up shop, the manager took a call from an irate fish & chip shop owner in Thirsk. He said that his chip machine had been serviced and now it didn't work.

The guy owned a number of shops so the manager made the 45-minute drive to fix the 'fault'. It turned out that the engineer had left it switched off at the wall after testing it.

 

[a-z electrics]

Had this same problem a few months ago, i wouldn't mind but i hadent even worked on the lighting circuit with the two way on, turns out they only ever used one of the switches and i had used the other one all of a sudden they think the switch is upside down. Even after I explained it the still looked bewildered. Im glad im not the only one!

Well take switch off wall and fix it the other way up.. make sure you charge him though!

 

[Dave OCD]

If you get your L1s and L2s matching in 2 way switches they can both be in the off position with the light off.

 

[slingshot2000]

If you get your L1s and L2s matching in 2 way switches they can both be in the off position with the light off.

And with two clicks (one at each switch), they can both be in the ON position; with the light off.

Try doing it with one or more intermediates between the two original switches

 

[telectrix]

couple of times on call for alarm company, attended "bleeping alarm panel". replacing PP3 in stand alone smoke detector mounted a few feet from alarm panel stopped the bleeping.

 

[Wilko]

I keep reading this thread 'cause I see an h where there's just an n in the title. Chance'd be a fine thing ...

 

[ipf]

Years ago, did an call system in an up market old peoples home in Cheshire. It was an old mansion, bought by a rich eastern/middle eastern doctor, out to make some more money, obviously.
A few weeks after finishing the job, I received a letter accusing us of gross misconduct, leading to the death of an elderly resident, after tripping a over loose carpet on a stairwell.
I attended site and found it to be in an area we hadn't even worked in.....cheeky basket.
Unfortunately, I never charged for the call out, nor found out the outcome..........I was that relieved, I wasn't bothered.....not for the unfortunate victim, of course, God bless.

 

[ED17]

I keep reading this thread 'cause I see an h where there's just an n in the title. Chance'd be a fine thing ...

I wish!