I assume people use this rather than using trimble/amtech etc. Due to cost. What about niceic paperwork . I think it's £1 a cert not 100% though. ...is this what u mean when u say chase up certificate?.
What I meant was I submitted the certs online using their software, which in fairness was easy to do, and stroma would have received it but rarely sent certs out without me having to chase them up. One customer emailed me say that he eventually got his cert (after I had to chase it up), but the print was poor as if the printer had almost run out of ink. I called stroma who confirmed that their printer had been running low on ink hence the poor quality!