Maybe I've just been lucky, but I very rarely have an issue with customers paying, the vast majority have paid straight away or within a few days. However I'm still waiting for payment for an emergency call out I attended in early December.
Without going into all the details, I got a call at 4.30 on a Saturday evening from someone near me with no power on most circuits after plugging in outside Christmas lights. I agreed to go and look, rather foolish because we were going out to meet family with table booked for 7, would have to leave by 6.30, but it was a only a few houses away and from sound of it would have put money on it being faulty lights that wanted binning. Long story short it wasn't as straightforward as that, ended up having to go and get a part and turned up an hour and half late for meal while OH had to get a taxi. Needless to say I never heard the end of it for days. Waited a week before billing to make sure everything was fine first, customer said it was and thank you. Sent the bill, heard nothing yet. Just interested to know people's thoughts on what point I should start chasing. Not quite 30 days yet and don't want to chase it too early especially with Christmas in that period but after bending over backwards in what was supposed to be my free time I can't say I'm not a little miffed for not being paid yet.
Without going into all the details, I got a call at 4.30 on a Saturday evening from someone near me with no power on most circuits after plugging in outside Christmas lights. I agreed to go and look, rather foolish because we were going out to meet family with table booked for 7, would have to leave by 6.30, but it was a only a few houses away and from sound of it would have put money on it being faulty lights that wanted binning. Long story short it wasn't as straightforward as that, ended up having to go and get a part and turned up an hour and half late for meal while OH had to get a taxi. Needless to say I never heard the end of it for days. Waited a week before billing to make sure everything was fine first, customer said it was and thank you. Sent the bill, heard nothing yet. Just interested to know people's thoughts on what point I should start chasing. Not quite 30 days yet and don't want to chase it too early especially with Christmas in that period but after bending over backwards in what was supposed to be my free time I can't say I'm not a little miffed for not being paid yet.
