How much?

[ifindoubtdont]

Had a call from a new customer, boiler not working. British Gas attended, not a gas problem said electrics. I attended. Work from the boiler to FCU, no power, FCU to CU, no power, CU to DNO supply terminal, no power. At this point customer tells me DNO has just changed the meter. Tweek cables in terminal and boiler works. Tighten said terminals. Boiler now working according to specs. ( Customer has been supplied with a report on what has been found). Customer called me approx 1945. I attended approx 2000. (Valentines Day)(God i'm quick, but my beloved will kill me"""""Yes Dear""""""). Boiler and electric shower working by 20.30.

 

[telectrix]

customer's a doctor, so £45 and a box of happy pills.

 

[MDJ]

I would charge £47.50 plus vat @20% for this small work, but would also advise the customer to ring the meter man to ask why there was a problem left by him in the first place and perhaps he would then get the £47.50 plus Vat back

 

[Amp David]

Can believe it took you 55 years to attend!

 

[thomas-1981]

Customer should've rang supplier who would've fixed it free. But there loss nice little job for you. Charge what you feel is right. Just remember you have another customer if priced keen enough.

 

[ifindoubtdont]

I E-mailed him a report on what I did and what I found so that he could approach suppliers for a refund. He was just happy that someone had come out and sorted his problem. I may end up with more work out it as Mrs customer was chattering on about new lights. We'll just have to wait and see.

 

[HappyHippyDad]

It was Valentines Day, a day of love :love:. It should have been free.... :smile5:

 

[telectrix]

doctor's house. i'd have set a couple of paracetamol on top of the CU and advised that if it wasn't better by morning , to phone in.