How to connect...??

[whazza22]

Hi, Im installing a telephone line in a house and all I have is a black telephone cable coming through the bedroom window which was chopped off when they moved in.

Im assuming I need a telephone junction box to extend the cable to the required position.

Does anyone know how to connect this to my 2 pair cable?

The black cable has 3 reds, 1 black, 1 green, 1 orange and 1 white cable.

Thanks

 

[martysparky]

Yes jmtisme


I did that procedure so must be on the BT side.

 

[martysparky]

Dis connect the master front and try it at the test socket to eliminate problems with the master

test socket?

 

[jmtisme]

Only thing with taking front plate of is this does not always eliminate everything in the house sometimes stuff might be spurred of from other points. If it was and they tried to charge me for the visit I would argue the case that it was not able to be tested by the customer. If you can eliminate this yourself it would save arguing with your service provider as they tend not to listen to reason

 

[SDELEC]

whereabouts? on cordless? on master socket? on extns?
break down the line and check to see if its on your wiring or on bt incoming line . I did have a noise/hum fault on internal wiring once that was caused by an electric blanket! Also we used to fit sockets with noise filters in areas near tv masts ,ie: crystal palace. Are you near one??.

 

[martysparky]

no not near a TV mast.

 

[Burnt Fingers]

On a phone line?

 

[martysparky]

yes a phone line

 

[Des 56]

test socket?

A Bt mastersocket will have a plug in slave at the front ,remove the front and the outlet where the slave plugs in is the test socket

 

[martysparky]

A Bt mastersocket will have a plug in slave at the front ,remove the front and the outlet where the slave plugs in is the test socket

What I did was remove the front plate and disconected all the spur wiring and reconnected the BT incomming, replaced the front plate and tested the phone. It still had a hum.

 

[Burnt Fingers]

Swap A and B legs round. Polarity makes no difference - about 40% of them are wrong I reckon. Failing that, and I assume that this is a BT Master Socket, if you still have noise, dial 17070 and select quiet line tests - if a hum crackle or indeed any noise is audible then report it to faults. Make sure that the A and B terminals are tight, and that you test at the test socket on the master front plate (behind the subscriber front plate). Sounds daft but try another phone too.

 

[SDELEC]

well you learn sumat new every day!! last time i tried 17070 you had to have a password to carry out any tests. not sure about the american accent though!

 

[Burnt Fingers]

Ringback and quietline do not need PIN Numbers. Other tests do. PIN numbers last forever tho!