Hi Lads and Ettes!
Sure most of you will have had this situation: intermittent tripping and circuit tests fine when you are there. So you try to explain what the householder should do - i.e. next time it trips make a note of anything you have switched on prior to it tripping....turn off the appliance etc and reset MCB/RCD......try turning appliance on again. AND does it trip at certain time etc etc.
Trouble with the lovely public is that they do not generally follow the process through logically which then means you are pretty much none the wiser when you return when it trips again.
Have recently had RCD tripping due to someone grilling bacon approx 15mm away from the element, presumably due to the high water content of bacon and steam getting into the element. Another one was someone trying to steam clean their microwave with a bowl of water on full power for 20 minutes..... etc etc...
Now I dont mind chargeable return visits but as I am a softy I sometimes say its on my way home dont worry about it!
What I am basically after is some kind of print out I can give to customers so they can help me help them in the future.
It has occured to me I could of probably written one in the time I have waffled all the shyte above! I have actually tried to write one but could not figure out the best format and wording for it.
Thanks!
Sure most of you will have had this situation: intermittent tripping and circuit tests fine when you are there. So you try to explain what the householder should do - i.e. next time it trips make a note of anything you have switched on prior to it tripping....turn off the appliance etc and reset MCB/RCD......try turning appliance on again. AND does it trip at certain time etc etc.
Trouble with the lovely public is that they do not generally follow the process through logically which then means you are pretty much none the wiser when you return when it trips again.
Have recently had RCD tripping due to someone grilling bacon approx 15mm away from the element, presumably due to the high water content of bacon and steam getting into the element. Another one was someone trying to steam clean their microwave with a bowl of water on full power for 20 minutes..... etc etc...
Now I dont mind chargeable return visits but as I am a softy I sometimes say its on my way home dont worry about it!
What I am basically after is some kind of print out I can give to customers so they can help me help them in the future.
It has occured to me I could of probably written one in the time I have waffled all the shyte above! I have actually tried to write one but could not figure out the best format and wording for it.
Thanks!
