Kitchen sockets issue.

[easilec]

Hi all, can I ask if anyone has ever had a problem like this.
i was called to a property tonight, the tenant had turned on their kettle and it had switched off at boiling point but continued to boil.
They have tried 4 other kettles and they've all done the same thing.
ive tested the circuit, a 16A radial for the kitchen, and there is nothing unusual.
However there is no earth to the property, I was unable to gain a Ze reading.
i'm returning tomorrow to install an earth rod but will this solve the problem?

This is a new problem to me.
If anyone could shed any light I'd be massively grateful.

James

 

[NDG Elecs]

Tea Tea

Haha, didn't get that immediately!

 

[Andy78]

Sounds like heaven to me, a customer with a perpetually boiling kettle. Does that even need fixing ?

 

[NDG Elecs]

Sounds like heaven to me, a customer with a perpetually boiling kettle. Does that even need fixing ?

Think of all those biscuits, must go through 30 packs of custard creams a week!

 

[mitchsparks]

Faulty kettle? Or faulty customer?

 

[sparksburnout]

Faulty kettle? Or faulty customer?

Or faulty sparky?

 

[Pete999]

Or a windup got to be, no earth so I'll bang in a n earth rod.

 

[HappyHippyDad]

If you have only tested 4 kettles you will not have accurate results, you need to test a further 6 kettles, install the earth rod and then you should be able to make a brew.

 

[Risteard]

I had a customer once tell me their iron would never heat up properly when plugged in to one particular socket, but everything else worked fine on this socket. Tested fine, conclusion do-lally customer!

I'd have probably just replaced the socket for them (for a fee) and told them that the problem was fixed. Otherwise they won't believe you that there's nothing wrong.

 

[richy3333]

Really?

No earth at all?

Not sure how no earth would make a kettle continue to boil after switching off

to quote Pepper Pig...'is it magic?!'