Good morning everyone,
quick question regarding letting agents.
In a nut shell we completed Eicr property had very old board no rcd no sealed light in bathroom etc anyhow we quoted and the work was excepted. Work completed Thursday and cert for eicr sent over to letting agency as they had new tenant moving in Monday. So 5pm yesterday I get a call from a really angry letting agency demanding the part p straight away as it’s my legal requirement to have it to him before someone moving in.
I tried to explain we do our part p certs at the weekend and it will emailed over to him Monday but oh no not good enough. He really got my back up telling me he won’t move the tenant in until he has it and that his own electrician has said he should get onto us as we are breaking the law etc but not supplying the building control certification. He is also demanding to see the invoices and receipts for the job which I said are none of his business and if he wants a copy of the invoice request it from the landlord as he paid not them.
all the electricians are working away this weekend and are not allowed their phones due to security so cannot ask them what to tell them so any advice would be appreciated. This group has always helped me out so just need to know what to say
thank you
Nicky
quick question regarding letting agents.
In a nut shell we completed Eicr property had very old board no rcd no sealed light in bathroom etc anyhow we quoted and the work was excepted. Work completed Thursday and cert for eicr sent over to letting agency as they had new tenant moving in Monday. So 5pm yesterday I get a call from a really angry letting agency demanding the part p straight away as it’s my legal requirement to have it to him before someone moving in.
I tried to explain we do our part p certs at the weekend and it will emailed over to him Monday but oh no not good enough. He really got my back up telling me he won’t move the tenant in until he has it and that his own electrician has said he should get onto us as we are breaking the law etc but not supplying the building control certification. He is also demanding to see the invoices and receipts for the job which I said are none of his business and if he wants a copy of the invoice request it from the landlord as he paid not them.
all the electricians are working away this weekend and are not allowed their phones due to security so cannot ask them what to tell them so any advice would be appreciated. This group has always helped me out so just need to know what to say
thank you
Nicky