MCS broke

[SRE]

Ask your installer to do it - that's what you're paying for Everyone on here is trying to get their own customers sorted out and will only have access (and I haven't even got that) to their own customers.

 

[SRE]

E.on's IT system was down this afternoon when I spoke to them

We have 2 houses next door to each other with the same house name - guess which one I registered - yep, the wrong one! Tried to change it all afternoon without success but E.on have said that as long as they have received the application and the correct Mpan number etc is on the application they can sort everything else out later.

I've been impressed with their service every time I've spoken to them.

 

[Eco Deal]

The mcs number is shown on pending certs to the left anyway
I am 90% sure ....

Guys keep refreshing page i did mine within 5 mins
It works that way refresh once the link breaks

 

[AustinThomas]

@SRE. Thanks. They have all gone home now and my experience of trying to get through to anyone on the telephone during the day at the moment is "challenging" to say the least.

I was just hoping someone might have a few moments spare to try.

Thanks again

Austin

 

[AustinThomas]

@MEP - That is what the chap at nPower said and he is happy to have just that number for now.

Do you have READ access to the entire database or only your installs?

Thanks

Austin

 

[northernsun]

@Austin. Its just your own installations you have acces to as an installer.

I've got 3 to do and I'm not gonna bother trying until the early hours. Good job I cant sleep at the moment! PLenty of time for that soon anyway!

 

[AustinThomas]

@northersun Many thanks for clarifying that. Much appreciated. Looking at the documentation again it appears "Market Operators" and "Reporting Users" have such read access.

I hope the system stabilises quickly for you and all others affected by these technical challenges.

Thanks again

Austin

 

[solarsavings]

The mcs number is shown on pending certs to the left anyway
I am 90% sure ....

Guys keep refreshing page i did mine within 5 mins
It works that way refresh once the link breaks

You best do the lottery cause you one lucky ****er FWIW refreshing the page hasn't worked all day.

 

[solariss]

Anyone seen a pink pig flying over london recently with a Gemserv official hanging from its tail about as rare as the chance of getting a project on the MCS Database

 

[cbw]

At this exact moment in time it is working...............................

 

[solariss]

No No No No still cant log in

 

[lspelectrical]

I have just logged on almost immediately!

 

[solariss]

Miracles possibly can happen then must have cracked a mirror somwhere

 

[rv123]

cannot log in been trying since 2pm doing my nut in

 

[lspelectrical]

This is really strange. I can now log in at will. I've just done it twice in as many minutes.