New Trades Career

[Snoopy]

Has anyone trained we these guys? I’m hoping to retrain as an electrician, I’ve been offered a course by this company.

I wondered if anybody had any feedback or experience with them.

Thanks

 

[Driver]

Then I would suggest you rephrase your original post stating not to touch NTC because your experience is not a reflection of every one else's and is a misrepresentation of the College as a whole!

I never said that and i never used those words!
An this issue is actual, I've paid them £6540 exactly so far, they only provided half of the materials as of today, and did not invite me for any kind of exams so far, partly because of pandemic. However first day of year 4 they literally kicked me out without any sort of warning and blocked my learning and all ways of communication with them, i had to dig through my old papers to find a phone number starting with 08xxxx. It didn't matter whatsoever that all class courses were completely cancelled, or no centre trainings been provided at all in last 12 months. If in April 2020 centres were opened my training would have been finished today including the level 3 bit.

 

[westward10]

@Theluxecrew your profile states you are a tutor and yet you appear to be a student so what is your position with NTC.

 

[Theluxecrew]

@Theluxecrew your profile states you are a tutor and yet you appear to be a student so what is your position I

@Theluxecrew your profile states you are a tutor and yet you appear to be a student so what is your position with NTC.

I am definitely not a tutor. I am doing a renewable course. Where does it say I'm a tutor?

 

[Deleted account]

@Theluxecrew i have not contributed to this thread, but just read through it.

Any company should be subject to reviews. This site is good to get individual views on there experiences of learning colleges.

good colleges tend not to end up on this site as it’s normally the individuals who have or think they have had poor service that shout the loudest.
However sometimes I accept that it may be the fault of the student and not the college, but a good college would try to resolve the issue to avoid poor reviews in the future.

I see you are a college tutor on your profile. Which college are you tutoring at the moment?
I ask because if it is the same college that is being discussed here maybe you could look into this particular grievance or point the aggrieved in the right direction.

@Driver you need to contact the college in question and sort this before you alienate yourself to such an extent they will not listen. Slagging the college at this stage is not helpful.
Saying that if after you have contacted the college and your not happy with response come back and give your opinion with there response. It’s more constructive that way.

 

[westward10]

I am definitely not a tutor. I am doing a renewable course. Where does it say I'm a tutor?

Here in your profile and you must have entered it.

 

[Theluxecrew]

@paingtonpete
Great response. Its hard enough when looking for a trusted source that when you find comments on threads like this sends your decision you've made spiraling ! Most of the comments make me wonder what type of people will call something a scam when they have already signed up to it? I have read through all the official documents that the college provide and the funding organisation and all are regulated either by the FCA or the consumer credit act of 1974..All the qualifications are provided through City & Guilds and meet QCF requirements, BPEC, ACS, MCS, GAS SAFE and NVQ that also lead onto further recognised standards Gold Card, JIB, AM2, After doing further research I have also found that to be registered and have a registration number these are not handed out to any organisation.

 

[Theluxecrew]

Here in your profile and you must have entered it.View attachment 83514

Nope mate I didn't put that in, I only registered yesterday with my email and name.

 

[westward10]

Nope mate I didn't put that in, I only registered yesterday with my email and name.

I'm afraid you must have done and you seem somewhat passionate about an organisation to which you are only a student.

 

[Theluxecrew]

I'm afraid you must have done and you seem somewhat passionate about an organisation to which you are only a student.I

 

[Theluxecrew]

I have just gone into it and until you mentioned it had no idea about the profile. It's not the passion for the college, I'm voicing an opinion based on facts, my facts. When someone calls it a scam and I'm at the same college thats not my experience.

 

[Deleted account]

I suspected like @westward that you where a tutor or lecturer so checked your profile.

If you are a lecturer, this is not a problem as it means we get the other side of the argument. To deny it is taking away credibility to your argument.


On another note to flip the reviews a bit. I’d like to say I did all or most of my training at South Devon College in paignton and dcet in Exeter. I cannot fault the training or service I have received.
The only criticism I had was a lecturer was off sick at south Devon college for several weeks during my C&G lv2 so a big chunk of the course was not provided. ( all the 3 phase stuff)
I made an appointment with a senior lecturer and raised my concerns. I made it concerns rather than complaint. He took me to one side in a class and covered everything I had missed.
Thats how you deal with a complaint on both sides. Simple.

 

[Theluxecrew]

I suspected like @westward that you where a tutor or lecturer so checked your profile.

If you are a lecturer, this is not a problem as it means we get the other side of the argument. To deny it is taking away credibility to your argument.


On another note to flip the reviews a bit. I’d like to say I did all or most of my training at South Devon College in paignton and dcet in Exeter. I cannot fault the training or service I have received.
The only criticism I had was a lecturer was off sick at south Devon college for several weeks during my C&G lv2 so a big chunk of the course was not provided. ( all the 3 phase stuff)
I made an appointment with a senior lecturer and raised my concerns. I made it concerns rather than complaint. He took me to one side in a class and covered everything I had missed.
Thats how you deal with a complaint on both sides. Simple.

I agree, however I am not a tutor or a lecturer...My background is in the Media and after lockdown my career was pulled from under me so looked at the trades.
Can anyone help in how I can amend that?

 

[Driver]

I've got a massive wake-up call 2 weeks ago when i got this screen you see attached here. At any point whatsoever crossed my mind that my course will expire before i finish it. It was sold to me as 'learn at your peace when you can'. It did take longer than my initial plans to finish it in 2 years.

However 2 weeks ago when i was denied access to a my account and to a live training, I've phoned the 'tutors team' and I've been sent to call administration office. From there I've got a text message link to a webpage where to request an extension. On a third call I've been 'advised' it will take 10 working days...

Wednesday evening I've found a letter when i got home asking for £400 bank transfer. Thursday i was completely depressed could not even tell my family about this issue. Yesterday i was busy with work. I will get in contact with whomever they are on this Monday.

I'm not slagging anyone here and I'm not complaining either. Pure statement of my ongoing experience.

I must point out that out there are many other experiences very similar to mine and reviews and feedbacks are very very worryingly, as in this: quote: "I've paid £7k for 3 textbooks" and many more.

I did not come to complain here. I've had a few comments on this thread many months ago, I've added couple of lines 2 weeks following that i would come back and share my experience once solved either way. Since yesterday this thread simply got inflamed by very positive feedbacks. Mine is not positive at this very moment at all tho

 

[Deleted account]

I've got a massive wake-up call 2 weeks ago when i got this screen you see attached here. At any point whatsoever crossed my mind that my course will expire before i finish it. It was sold to me as 'learn at your peace when you can'. It did take longer than my initial plans to finish it in 2 years.View attachment 83523

However 2 weeks ago when i was denied access to a my account and to a live training, I've phoned the 'tutors team' and I've been sent to call administration office. From there I've got a text message link to a webpage where to request an extension. On a third call I've been 'advised' it will take 10 working days...

Wednesday evening I've found a letter when i got home asking for £400 bank transfer. Thursday i was completely depressed could not even tell my family about this issue. Yesterday i was busy with work. I will get in contact with whatever they are Monday.

I'm not slagging anyone here and I'm not complaining either. Pure statement of my ongoing experience.

I must point out that out there are many other experiences very similar to mine and reviews and feedbacks are very very worryingly, as in this: quote: "I've paid £7k for 3 textbooks" and many more.

I did not come to complain here. I've had a few comments on this thread many months ago, I've added couple of lines 2 weeks following that i would come back and share my experience once solved either way. Since yesterday this thread simply got inflamed by very positive feedbacks. Mine is not positive at this very moment at all tho

I feel your pain and am sympathetic to your issues.

ive tried to be open minded on this issue as sometimes getting one side of an argument is not enough to made an informed decision.

If it helps I am leaning toward your point of view. And hope what you have said on this site will give others looking at doing what you have done information for them to make an informed choice.

 

[FatAlan]

Course may or may not be good. Sounds like an organisation with poor customer service. All resources devoted to hard sell and sign up to credit agreement. If the pandemic has caused issues then all clients should have been updated by the company as to the planned alternative arrangements.