Newey & eyrne.. terrible

[fyfee]

hi all

this is my first post.

i set up a account with neweys online and got a good credit limit. i ordered various stuff for my new business. my account is on a 30days from end of month terms.

the next thing i know is i have a ' cluster manager' from my local branch knocking on my door, asking why i had try to order more kit that exceeds my credit limit, i told him i didnt have a clue about that, and that i only ordered xxxx so on. he then goes away and comes back later on in the day and hands me some invoices and said that for the stuff you have had already, 'can you pay now' i said to him no and i will pay asap.

next thing im getting emails from some sales manager asking if payment has been made!

my account is on a 30 days from end of month basis so really i can have up to 60 days to pay it as i got my kit at the start of the month.

i have never known a company sending people too the door like this before, the manager who came was so rude and unprofessional

anyone else had problems with them?

im thinking now, im going to wait till the last day to pay them, due to that fact of them being w*****s with me?

Any advise please

 

[trev]

Apparently they took a big hit recently but that's no excuse for unprofessional behaviour like this mate, open another account somewhere else, pay them at the last possible moment then say screw em. I'd also write to head office to complain

 

[telectrix]

sounds as though as some wires have been crossed. is you trading title similar to another? i would be on the phone, asking for an explanatioin

 

[fyfee]

i think maybe there has been a mix up with the extra orders, i think its sorted now (hopefully). anyone else recommended another supplier in the middlesbrough area?

 

[trev]

One of the forum sponsors, Meteor seem quite efficient and reasonable for a lot of things

 

[fyfee]

thanks trev

 

[trev]

Plus, get your post count up to member status and you'll get a discount

 

[fyfee]

anyone else has problems with this company before?

 

[oldtimer]

Nope because i do electrical repairs I use Screwflux and Senate a lot for alarm gear Security Wharehouse and anything special ie an extract fan then I internet shop I only use Newy&Eyrne when I am at that end of town and I need something that I dont have in the motor

 

[vernam616]

I live and work in Middlesbrough

We always tend to use Electric Base on Portrack Lane (behind b&Q), reasonably priced, tend to have everything you want and quite a quick service
I also know for a fact Neweys took a big hit recently, a massive hit infact, as the rather large company i worked for went bankrupt and took them for a lot

 

[sedgy34]

they shouldnt be knocking your door mate if they turn up again drop him!! lol

 

[Swicade]

Next time they knock on your door get your MET out and give us the result on the 'can a multimeter kill someone thread'

 

[moospark]

Got a Newey on the estate 2 streets away, still find myself driving 3 miles to screwfix

 

[a12jpm]

the rather large company i worked for went bankrupt and took them for a lot

Who's that then?

 

[Guest123]

I've used Neweys since the beginning, about 15 years ago.

Never had any kind of isssues like you've had with them, they are pretty much my main wholesaler as no-one else has the resources they have round my way.