Newey & eyrne.. terrible

fyfee · Jul 6, 2012

hi all

this is my first post.

i set up a account with neweys online and got a good credit limit. i ordered various stuff for my new business. my account is on a 30days from end of month terms.

the next thing i know is i have a ' cluster manager' from my local branch knocking on my door, asking why i had try to order more kit that exceeds my credit limit, i told him i didnt have a clue about that, and that i only ordered xxxx so on. he then goes away and comes back later on in the day and hands me some invoices and said that for the stuff you have had already, 'can you pay now' i said to him no and i will pay asap.

next thing im getting emails from some sales manager asking if payment has been made!

my account is on a 30 days from end of month basis so really i can have up to 60 days to pay it as i got my kit at the start of the month.

i have never known a company sending people too the door like this before, the manager who came was so rude and unprofessional

anyone else had problems with them?

im thinking now, im going to wait till the last day to pay them, due to that fact of them being w*****s with me?

Any advise please

somersetsparks · Jul 6, 2012

I use newlec alot, both and work and for my other works, there credit control department is pretty awful, however they keep the most stock, can get the most next day and the blokes are friendly, so I would rate them as the best wholesaler round my way, cheaper then screwfix/electricfix for most things as well.
Neweys, Senate, Wilts are all the same company now (Rexel) though, theres less and less 'different' options out there, I did try using a local wholesaler once but the prices were high on any decent brand gear.

Spark1979 · Jul 7, 2012

I use Neweys and credit control is terrible I have now started paying cheques to the branch, so they keep a photocopy and send them down as head office lose them or take ages to allocate them to your account. Price wise you've gotta keep on top of them as the first chance they get they'll sting you, like most, you've gotta have 2 wholesalers on the go and play them off

DurhamSparky · Jul 7, 2012

I would not give Electric Base another one of my hard earn pennies...!! Had a Run in with Steve Howell (Director) and stormed in his porter-cabin built office and had it out with him..

that was in July/August 2010 and never been back.....! screw em plus he charged me £16 quid each plus Vat for push in MCB's

Geordie Spark · Jul 7, 2012

fyfee said:
hi all

this is my first post.

i set up a account with neweys online and got a good credit limit. i ordered various stuff for my new business. my account is on a 30days from end of month terms.

the next thing i know is i have a ' cluster manager' from my local branch knocking on my door, asking why i had try to order more kit that exceeds my credit limit, i told him i didnt have a clue about that, and that i only ordered xxxx so on. he then goes away and comes back later on in the day and hands me some invoices and said that for the stuff you have had already, 'can you pay now' i said to him no and i will pay asap.

next thing im getting emails from some sales manager asking if payment has been made!

my account is on a 30 days from end of month basis so really i can have up to 60 days to pay it as i got my kit at the start of the month.

i have never known a company sending people too the door like this before, the manager who came was so rude and unprofessional

anyone else had problems with them?

im thinking now, im going to wait till the last day to pay them, due to that fact of them being w*****s with me?

Any advise please