Non Payer - What do i do?

[Darren Coxill]

I have recently completed a full rewire for someones property. I always take payment in 3x instalments. Upfront, After 1st fix then lastly on completion. The job has been an absolute nightmare. His plasterer was laid off with back problems prolonging 2nd fix. I lost a weeks work as it wasnt ready then the customer couldnt understand that i had already committed to other work well in advance so therefore had to book him in when i had time. The property was completed 4wks ago and since then he has done his utmost to come up with as many different reasons as he can to avoid paying. His main focus now being that he requires my company wholesale receipts for the lighting he has had installed. I have provided all receipts from my company for all materials supplied and work completed. From the outset he was given two quotes.. 1, Labour and Materials (no Lighting - Customer to supply) 2, Labour, Materials and Lighting to be supplied by myself. He chose the latter. I have tried to explain to him that i require these receipts for HMRC purposes and that they are in fact addressed to my company on my trade account but he doesnt seem to get it. Since i have refused he has become slanderous, putting a false review on a local trade sight and also accusing me of handling stolen goods. I have tried to deal with the matter in a professional manner but do not seem to be getting anywhere. I have applied to the small claims court to seek payment of this. Can anyone please give any advice they have if any on these matters.

Thanks

 

[ferg]

You could ask your supplier for a duplicate delivery note.

That way your customer has the evidence he is looking for.

The receipts are none of his business as they have prices for other peoples materials on them. ??

Why he would think they are stolen is beyond me, but as you say he has not asked for receipts for anything else.

 

[Darren Coxill]

i wouldn't mind i have told him where the fittings were purchased from and how much they cost he can check up on this. Even if i did add money on top of what they cost (which i didnt) thats not his problem i gave him a price and he accepted.

 

[PEG]

I wholeheartedly sympathise with your plight,but the best,most successful means of recovery is now denied to yourself,by posting details on a forum. You will have to continue with the standard means described,and accept that if you deal with the "general public",this will occur from time to time. If it comes down to not getting your brass,spend another £60 on a doctor Chathams Penis enlarger kit,address it correctly to his next door neighbour,with HIS name and address INSIDE the package. Enjoy...:bow:

 

[Pete999]

Send the boys around

 

[amckay]

Tell him you will give him whatever receipts he wants, but only when he has paid in cash. No cheques no transfers cash.

 

[Gavin A]

do photocopiers not exist in your neck of the woods, or will he not even accept photocopies?

 

[Guest77]

As Gavin, whats the issue, photocopy the reciepts, that is more than adequate.

 

[Guest77]

I wholeheartedly sympathise with your plight,but the best,most successful means of recovery is now denied to yourself,by posting details on a forum. You will have to continue with the standard means described,and accept that if you deal with the "general public",this will occur from time to time. If it comes down to not getting your brass,spend another £60 on a doctor Chathams Penis enlarger kit,address it correctly to his next door neighbour,with HIS name and address INSIDE the package. Enjoy...:bow:

Sounds like you are fully aware of the kit and what it entails and it's merits lol

 

[sparkee]

I had a similar problem with customer wanting receipt... he wanted it for warranty purposes so i asked wholesaler to give me a copy of advice note which states date of purchase but obviously has no pricing on it... you could always try this..

 

[shanky887614]

I had a similar problem with customer wanting receipt... he wanted it for warranty purposes so i asked wholesaler to give me a copy of advice note which states date of purchase but obviously has no pricing on it... you could always try this..

how about you give him a copy of the niceic paperwork that states how long you are responsible for install, it will be longer than fitting anyway