Obligations

[oldtimer]

Dont get wound up if you read my post about the jobsworth who was hostile the minute I walked in the door I said look I dont get paid enough to take that from you and I refuse to get caught up in a bun fight between you and your boss so I am out of here because your conduct is not acceptable remember you need to find out why they are so hostile with you I had it with a customer years ago and when I walked she phoned to explain that the last spark messed them about so I said well you and your husband need to resolve this because you aint taking it out on me trust me it aint worth it Also put it in writing to them that you and your boy feel that they are being hostile and rude to the both of yous and with these types take a notepad so that when you say do you want a cost for tv cables and they say no then make sure you write this down in front of them so with the date at the yop of the page you can say well I specifically asked you on date and you refused one last thing are they the same with the other trades or are the just angry with the other trades and taking it out on you

 

[monkeyhanger]

There's all sorts of things I'd have liked to have said at the time (e.g. about when I came first thing to upgrade the meter tails as the leccy board were putting an 80A in, at 10:45AM their two sons were STILL in the beds that needed moving to take the boards up and we had to wake them up ourselves!) but I tried my best not to give them any actual reason to kick us out etc. otherwise I'd have left with NO money/cheque but still plenty of grief!

I guess that somebody who stands and suddenly spouts off consumer right this that and the other and if you dont do the second fix and sign it off we will see you in court, has possibly done a bit of misguided research & has intended this situation to happen. I'm the youngest on site (I'm 24 and my apprentice is 18) so if they were going to take the **** of any of the trades it was obvious it would be us.

I only wish the sparky who was initially meant to do the job had phoned me to tell me about the people, before the builder asked me if I wanted to do it! Wait till I see him in the wholesaler next...

On a lighter note, I've had some great customers lately. We did an occupied rewire for a national letting agent and the tenants couldn't praise us enough for our work (two 13 hour days) and tidying up after ourselves. Last week we did our first job for a local kitchen & bathroom company (shower / down lights / fan light / bonding) and the people in the house were over the moon, & phoned the firm up to request that when they get their new kitchen in a few months could they send us back to do the electrics.

 

[oldtimer]

Yep thats the bonus and yes you need to realise that you can get the odd bad customer and I have learned its no use getting into a fight with them as my I dont need this walk away mentality works for me but sadly people want and need you to orbit around their lifes and that means waiting for the 2 teenage kids to surface out their beds and sometimes them as well as I do work for a letting agent and you cannot get access to the property until after 1 because they cannot get out of their bed so i say well I will come a week on Tuesday they say I cant wait that long then it well I can fit you in at 10 well ok then and I turn up at 9:30 the things we need to do

 

[ipf]

If I take this correctly, another point to take into consideration is that they have interfered with your installation by installing the TV cables incorrectly. 7671 and Part P come into play. If you walk, who will provide the certs? You've done the first fix. Could be a can of worms for the charmers.

 

[trev]

It'll be interesting to see how this panned out

 

[DurhamSparky]

Hey Monkey!!! im up for a bit of customer bashing!!!

i will put them in there place.....!!

 

[ipf]

Hey Monkey!!! im up for a bit of customer bashing!!!

i will put them in there place.....!!

Plenty of options for back up plans, all nasty. Heh,hey

 

[Thomas123]

Next time he points his finger at you grab hold of it and snap it, I've seen someone do this before

 

[mickys86]

Next time he points his finger at you grab hold of it and snap it, I've seen someone do this before

Probably not the best advice for staying out of court...... Lol

 

[monkeyhanger]

Had a call off others on site yesterday, asking if I was going to go back to 2nd fix & sign it off next week as it will be all skimmed out etc. by then, they said that the home owners have been telling everyone that if I don't complete & sign off they will take legal action. They haven't tried contacting me themselves, even though I'm the one working for them. Idiots!

 

[trev]

Have they actually said what grounds they are going to base their case against you on?
Idiots, I'd bet these people have just come into a good bit of cash and it's making them act the big shot. A prat with money is still a prat

 

[1shortcircuit]

Had a call off others on site yesterday, asking if I was going to go back to 2nd fix & sign it off next week as it will be all skimmed out etc. by then, they said that the home owners have been telling everyone that if I don't complete & sign off they will take legal action. They haven't tried contacting me themselves, even though I'm the one working for them. Idiots!

So, the million dollar question.... What are you going to do?

I know what I would do and it wouldn't involve a revisit. Sounds like you have perfect REASONS NOT to return!

 

[1shortcircuit]

So, the million dollar question.... What are you going to do?

I know what I would do and it wouldn't involve a revisit. Sounds like you have perfect REASONS NOT to return!

Actually, tell them you can return in about 8-10 weeks to complete. That way you are not refusing to fulfill the contract that was not created and signed by you all but may sit better IF it ever went to court.

 

[ruston]

It 's pity that your nerves are so bad caused by the bullying and intimidation that you have received on this job . I'm sure any court will understand and may even see fit to compensate you for loss of earnings and pain. More than one way to skin a cat.

Edit because it decided to post before I was finished lol.

 

[1shortcircuit]

It 's pity that your nerves are so bad caused by the bullying and intimidation that you have received on this job . I'm sure any court will

Afraid to even open the front door now through fear of being dealt with by said clients!