Position of rails/clamps

[Earthstore]

Oh dear again, I get the feeling that you know what is good and what is not, you just need a second and third opinion.

Is it possible to have a day off tomorrow, that will surprise the fitters....

Oh yes, that joint should really be butted together, it does depend on how long the joining section is though.

It is hard to believe really that a company would work all day to put something right, and in many ways make it worse.

I am sure you will get there.

 

[wstevew]

No Im back at work, but feel I now need to see every stage to make sure nothing wrong is hidden below the panels.

I have no idea how long that joining piece is and assume that to fix it they may need more rail.

 

[whinmoor]

This is turning into a soap opera. One thing going wrong after another. It doesn't look much better at the end of the day compared to the start. It sounds like your installer is pretty clueless tbh.

You have my sympathy because a customer parting with thousand of pounds really deserves better workmanship than is being displayed here. It's really not your job to be telling the installer all about the errors they've made and how to rectify them!

 

[SolarCity]

I thought the installer has already agreed to bond the array? Didn't he say he would do so but it was effectively your responsibility if it stopped working?

 

[wstevew]

They were going to bond to the ac isolator until I said no. Then 4mm to the block by the meter. I said it should be 10mm and it was handed over to their technical manager who I am told is waiting for SMA to call.

 

[wstevew]

Sitting in the lounge. Load of crashing down the chimney. Gone up ladder. Whole top pad on chimney broke loose. And I have to go to work ffs.

 

[sambotc]

How? Are they sweeping your chimney as compensation? I really can't see how they could do this unless they are messing around up there.

I'd be half tempted to tell this lot to F off and you send them the bill for someone competent to come around and sort it out.

I really think you should phone in sick!

 

[wstevew]

Front, another broken gutter bracket.

 

[wstevew]

Side

 

[wstevew]

Back

 

[Earthstore]

Oh dear, now what are you going to do?

That should have been one of the easiest roofs to install on, what a cock up...

 

[wstevew]

I have the project manager comming out tomorrow morning. He seems to think its OK from his photos.

I need a list of problems.

Including the grindings from the tiles over the panels.
Rails badly lined up.
Ground outs too big.
Morter at sides.
Broken gutter bracket again.
Some broken tiles (not in photo).

And a chimney with the top concrete slab part sheared from the mortar and left sitting on top.

Oh and no bonding

And they sent an email saying scaffold comming down tomorrow weather permitting.

 

[matt25]

I know we all start somewhere and learn from mistakes etc (i am far from perfect and always learning!) but this is by far the worst catalogue of errors ive ever come accross, almost to the point of it being unreal, the installer must be so embarressed. Not that ive ever tried but counldn't Real or Mcs help the client?

 

[Earthstore]

Just curious, where do you live?

And tell them to leave the scaffold..

 

[wstevew]

South east Essex